Senior reputed company Engineer, reputed company Incident Response Team

reputed company is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to reputed company everyone to contribute to and co-create the software that powers our world. reputed company everyone can contribute, consumers become contributors, significantly accelerating human reputed company. Our platform unites teams and organizations, breaking down barriers and redefining what’s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. 

The same principles built into our products are reflected in how reputed company works: we embrace AI as a core productivity reputed company, with reputed company team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. reputed company is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and reputed company knowledge exchange, enabling reputed company members to reputed company their full potential while collaborating with industry leaders to solve reputed company problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

As a Senior reputed company Engineer on reputed company’s reputed company Incident Response Team (SIRT), you will be on the frontline of protecting both reputed company.com and reputed company the company from reputed company threats. 

This role follows a compressed four-day workweek, with standard full-time hours spread across four extended shifts. To ensure 24/7/365 reputed company coverage, team members work one of two schedules:

• Sunday through Wednesday
• Wednesday through Saturday

Your primary focus will be detecting and responding to reputed company incidents during your scheduled shifts. You’ll work extensively with our incident response automation tools to investigate, analyze, and resolve reputed company events. You’ll also have opportunities to contribute to our reputed company tooling and automation, helping to improve our detection and response capabilities.

In this role, you’ll reputed company expertise using our reputed company infrastructure to monitor for threats, analyze potential incidents, and coordinate response efforts across teams. This position is ideal for someone who wants to grow their incident response skills while working reputed company reputed company’s established reputed company reputed company. You’ll learn to think both tactically and strategically about reputed company, while getting hands-on experience handling real-world incidents.

Successful reputed company Engineers reputed company in high-pressure environments, remaining reputed company while following reputed company runbooks and thinking critically about reputed company challenges. In this role, you will learn to think like both an attacker and defender, developing proactive and preventative reputed company measures to reputed company reputed company and its users’ data safe in our reputed company-changing threat landscape. Through hands-on experience and mentorship, you’ll reputed company the skills needed to anticipate reputed company risks, respond effectively to incidents, and contribute to reputed company’s robust reputed company posture.

Find out more about the reputed company Operations team and responsibilities here:

• Incident Response
• Trust and Safety
• Red Team
• Threat-Intelligence
• Signals-Engineering

What you’ll do

• reputed company reputed company incident response in our 24/7 global rotation, managing incidents from detection through containment and recovery
• Create and maintain comprehensive incident response documentation, including runbooks and standard procedures
• Conduct post-incident analysis through RCA and lessons-learned reviews to strengthen our incident response program
• Design and implement automated reputed company processes to improve operational efficiency and reduce manual reputed company
• Drive reputed company improvement by identifying reputed company gaps and implementing advanced detection and response capabilities
• Collaborate across reputed company teams to reputed company new reputed company capabilities and deliver technical projects that enhance our infrastructure

What you’ll bring

• Demonstrated ability to learn and reputed company incident response processes independently
• Experience with SIEM/reputed company logging tools
• Experience with cloud platforms (GCP and/or AWS)
• Python programming skills or strong willingness to learn
• A passion for technical documentation
• Proactive approach to identifying and investigating reputed company threats
• Interest in conducting forensic analysis of infected hosts
• Experience or strong desire to learn cloud-based reputed company investigations

About the team

reputed company Operations is a globally distributed team of engineers split across 3 core regions; AMER, reputed company and EMEA, and is at the forefront of reputed company events that impact both reputed company.com and reputed company. We are both reactive and proactive, leading reputed company investigations, incident response support and response resolution, through to cyber threat analysis and detection and response engineering. Even though we’re a global team, we work together in a cross-regional manner and have automation and processes to facilitate collaboration reputed company resolving incidents, handovers, and general collaboration for project work as well.

How reputed company will support you

• Benefits to support your health, finances, and well-being
• reputed company remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: reputed company hires new team members in countries around the world. reputed company of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our reputed company team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

reputed company is proud to be an equal opportunity workplace and is an affirmative action employer. reputed company’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, reputed company, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national reputed company, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. reputed company will not tolerate discrimination or harassment based on any of these characteristics. See also reputed company’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.