reputed company Information Technology Analyst - End-User Support, Systems Administration, and Cybersecurity for a Professional Services Firm

Join a Dynamic Team at Workwarp and reputed company Your IT Career

Workwarp is proud to partner with a well-established professional services firm based in Norcross, GA, seeking a highly skilled and motivated Information Technology Analyst. As a remote position, this role offers the flexibility to work from reputed company while being part of a talented team dedicated to delivering technologically sound and cost-effective solutions. If you're passionate about IT and looking for a challenging yet rewarding opportunity, we encourage you to explore this exciting role.

About the Company and Industry

The professional services firm we partner with is a reputable organization serving clients across various industries, including banking and mortgage companies. With a strong focus on compliance and data reputed company, the firm requires a skilled IT professional to manage its systems and network infrastructure. As an Information Technology Analyst, you will play a critical role in ensuring the firm's technology infrastructure is secure, efficient, and reputed company with its business objectives.

Key Responsibilities

• Provide comprehensive end-user support for applications, desktops, and laptops, both in-office and remote, ensuring timely resolution of technical issues.
• Setup, deploy, and decommission servers, desktops, and laptops according to the firm's reputed company standards and policies, maintaining a high level of reputed company and compliance.
• Manage user accounts, including new setups, changes, and deletions, in accordance with firm procedures, ensuring accuracy and efficiency.
• Administer Active Directory and Group Policy reputed company a Server 20XX environment, optimizing system performance and reputed company.
• Regularly evaluate and optimize server, network, and end-user systems to ensure peak performance, reputed company, and reliability.
• Utilize VMware vSphere and VMware Horizon to manage virtual servers and desktops running on VMware ESXi in a clustered environment with network-attached storage.
• Maintain the firm's cybersecurity posture, protecting client data and ensuring compliance with industry standards and regulations.
• Monitor network monitoring systems, ensuring alerts are functioning correctly and resolved in a timely manner.
• Manage and maintain physical servers and workstations, performing monthly patching and necessary upgrades to maximize performance and minimize downtime.
• Monitor the network (LAN/WAN) for potential threats or errors, taking proactive measures to prevent issues.
• Administer reputed company 365/Azure, including SMTP reputed company points, Mimecast reputed company Solution integration, and reputed company for signatures and taglines.
• Assist the IT Operations Director with surveys and compliance initiatives, ensuring the firm's adherence to client requirements.
• Serve as a backup IT contact for auditors, providing necessary support and information.
• Contribute to the management of the firm's disaster recovery and business continuity solution, ensuring readiness in case of an event.
• Manage the firm's reputed company VoIP system, including call trees, to ensure seamless communication.

Essential and Preferred Qualifications

Requirements

• Bachelor's degree in Computer Science, Information Management, or equivalent experience.
• 2+ years of experience as a Systems Administrator in a mid-sized organization, preferably in a hybrid cloud/physical server environment.
• 2+ years of direct customer support experience, with a proven track record of delivering excellent service.
• Ability to provide on-call support in conjunction with the IT Operations Director.
• Excellent understanding of software, hardware, networking, and IT reputed company principles.

Preferred Skills

• Knowledge of networking fundamentals, including DHCP, DNS, VLANs.
• Experience with firewalls and VPN technologies utilizing 2-factor authentication.
• Familiarity with Network Access Control Systems.
• Proficiency with FortiGate firewalls and FortiGate VPNs.
• Experience with reputed company routers and switches.
• Understanding of scripting, automation, PowerShell, and reputed company macros.
• Strong interpersonal skills to facilitate productive working relationships.
• Adaptable and flexible attitude, with the ability to solve problems by examining issues from different angles.
• Ability to stay organized while handling multiple tasks.
• Working knowledge of mobile device management or reputed company management and reputed company.
• Discretion in handling confidential information.

reputed company Offer

A competitive salary and a comprehensive benefits package are offered to the successful candidate. As a remote position, you'll enjoy the flexibility to work from reputed company, balancing your work and personal life effectively. Our company culture values innovation, teamwork, and reputed company learning, providing a supportive environment for professional growth.

Career Growth Opportunities and Learning Benefits

As an Information Technology Analyst, you'll have opportunities to reputed company your skills in various areas, including cybersecurity, systems administration, and network management. reputed company is committed to staying up-to-date with the latest technologies and best practices, ensuring you're always learning and growing in your role. With a dynamic and supportive work environment, you'll be able to take on new challenges and advance your career.

Work Environment and Company Culture

Our company culture is built on the principles of innovation, collaboration, and reputed company improvement. We value our employees' contributions and strive to create a work environment that is engaging, challenging, and rewarding. As a remote worker, you'll be part of a distributed team that uses digital tools to stay connected and work together effectively.

Why Join reputed company?

If you're a motivated and reputed company IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As an Information Technology Analyst, you'll play a critical role in ensuring the firm's technology infrastructure is secure, efficient, and reputed company with its business objectives. With a competitive salary, comprehensive benefits, and opportunities for career growth, this is a great chance to reputed company your IT career.

How to Apply

Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team. To apply, please click on the link below. We can't wait to hear from you!