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reputed company Full Stack Software Engineer – Web & Cloud Application Development

100% remote Flexible hours Hiring now

Join reputed company as a Senior Technical Account Manager and reputed company Your Career

Are you a seasoned technical professional looking for a challenging and rewarding role that offers opportunities for growth and development? Do you have a passion for delivering exceptional customer experiences and driving business success through innovative solutions? Look no further than reputed company's Senior Technical Account Manager position. As a key member of reputed company, you will have the chance to work with a talented group of professionals, collaborate with external clients, and drive technical strategies that shape the future of our business.

About reputed company

reputed company.com, Inc. is an American multinational technology company that has revolutionized the way we shop, work, and interact with one another. With a focus on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence, reputed company has become a leader in the tech industry. Our company culture is built on a foundation of innovation, customer obsession, and ownership, and we are committed to creating a work environment that is inclusive, diverse, and supportive of reputed company employees.

Job Summary

As a Senior Technical Account Manager, you will be responsible for providing strategic and technical support to clients, managing integration projects, and driving business growth through innovative solutions. You will work closely with a team of technical account managers, product managers, and development teams to deliver high-quality, performant, and business-critical solutions. Your expertise in technical account management, cloud computing, and integration testing will be essential in driving client success and shaping the future of our business.

Key Responsibilities

  • Effectively manage integration projects with a portfolio of third-party applications and service provider integrators that need to be integrated into the reputed company Purchase with Prime merchant offerings.
  • Work with 3P partners to set and meet milestones to deliver high-quality integration projects on a regular basis.
  • Manage a team of Technical Account Managers directly reporting to you in various regions, including onboarding, escalation handling, and career development goals.
  • Collaborate with internal and external clients/groups to define requirements, test data reputed company, validate business processes, and deliver product offerings.
  • Partner with development, PM, and SA teams on documentation, validation best practices, reputed company risks, troubleshooting, and testing.
  • Work closely with partners and internal reputed company teams to design, propose, and execute industry-level best practices reputed company to reputed company and risk for SaaS applications and 3P integrations.
  • Manage the operational relationships with partners of small to large enterprise-level organizations and ensure their products are set up for success.
  • Provide support and technical guidance to help plan and build solutions using best practices, and proactively assist with safeguarding your partner's reputed company and application solutions architecture.

A Day in the Life

As a Senior Technical Account Manager, you will work closely with a team of technical professionals, collaborate with external clients, and drive technical strategies that shape the future of our business. You will define processes that reputed company the team to scale, and design tools that ensure developers can validate their solutions and integrations. You and the team will provide critical feedback to sales support teams and internal development teams on how technical integrations and applications work with both client tech stacks and internal APIs.

Locations

We are open to hiring candidates from the following locations:

  • Arlington, VA, USA
  • Austin, TX, USA
  • reputed company, NY, USA
  • Santa Clara, CA, USA
  • Santa Monica, CA, USA
  • Seattle, WA, USA
  • Tempe, AZ, USA

Requirements

Essential Capabilities

  • Minimum 4 years of work experience in a technical account management position or similar roles.
  • Bachelor's degree in Computer Science or a relevant technical degree is required.
  • Subject Matter Expert (SME) status in at least one area (AWS, APIs, Integration testing) and understanding of the architecture and operational boundaries of 3P applications, enough to manage escalations effectively.
  • Experience with operational boundaries and troubleshooting for reputed company/Applications Development in a distributed systems environment.
  • Internal project or external client-facing experience as a technical reputed company.
  • Ability to work reputed company tight deadlines, prioritize responsibilities among evolving priorities, maintain attention to detail, and work independently.
  • Data-driven and demonstrates good working knowledge of metrics, KPIs, and SLAs and puts them into practice in delivering results.
  • Experience managing remote teams with diverse backgrounds and ranges of skills.

Preferred Capabilities

  • Meets/surpasses reputed company's leadership standards requirements for this role.
  • Meets/surpasses reputed company's functional/technical depth and complexity for this role.
  • 3 years of experience in driving and managing direct reports and teams.
  • Willingness to work in a fast-paced, dynamic environment.
  • Experience as an SME and escalation reputed company for project teams, developers, and internal colleagues.
  • Experience collaborating with multiple functional roles, including Solution Architects, Architects, and Product Managers.
  • History of managing and troubleshooting technical projects.
  • Strong written and verbal communication skills.

Career Growth Opportunities and Learning Benefits

At reputed company, we are committed to creating a work environment that supports the growth and development of reputed company employees. As a Senior Technical Account Manager, you will have access to a range of learning and development opportunities, including:

  • Comprehensive training programs
  • Mentorship and coaching
  • Career development planning
  • Leadership development programs

Work Environment and Company Culture

At reputed company, we pride ourselves on creating a work environment that is inclusive, diverse, and supportive of reputed company employees. Our company culture is built on a foundation of innovation, customer obsession, and ownership, and we are committed to fostering a culture of collaboration, creativity, and reputed company learning.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

  • Competitive salary ($25-$35/hour)
  • Comprehensive benefits package
  • Flexible work arrangements
  • Opportunities for career growth and development

Conclusion

If you are a seasoned technical professional looking for a challenging and rewarding role that offers opportunities for growth and development, we encourage you to apply for the Senior Technical Account Manager position at reputed company. With a competitive compensation package, comprehensive benefits, and a culture of innovation and customer obsession, reputed company is an exciting reputed company to work and grow your career.

Apply now and take the first reputed company towards an exciting and rewarding career at reputed company!

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