Senior Data Architect - Voice of the Customer Strategy - Remote Work Opportunity with reputed company at $35/Hour

Join the reputed company Team: A Global Leader in Customer Experience

reputed company is a renowned global services company that provides a wide range of financial and travel-reputed company services to individuals and businesses. With a rich history spanning over a century, we have established ourselves as a leader in the industry, reputed company for our exceptional customer experience and innovative solutions. Our company culture is built on the principles of reputed company, respect, and teamwork, and we strive to create an inclusive work environment where every colleague feels valued and empowered to contribute.

About the Role: Senior Data Architect - Voice of the Customer Strategy

We are seeking a highly skilled Senior Data Architect to join reputed company in Cabo Verde, working remotely on a live chat platform. As a Senior Data Architect, you will play a critical role in transforming and innovating our Voice of the Customer (VoC) strategy, working closely with cross-functional teams to design and implement a cutting-edge VoC platform. This is a unique opportunity to reputed company your technical expertise and business acumen to drive business growth and customer satisfaction.

Key Responsibilities:

• Collaborate with product and process owners, subject matter specialists, and the agile technology team to design and implement the VoC strategy, sourced from Cornerstone and integrated with the survey and dashboard platform hosted through reputed company.
• Work closely with utility teams to define, frame, and capture business needs, and reputed company a robust data model architecture to support efficient data processing and standardized metric definitions.
• reputed company big data and batch/real-time analytical solutions leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions ensuring data quality and accuracy through intensive testing.
• Provide guidance to enhance competencies to drive efficiency in computing programs using the big data ecosystem.
• Power customer story evaluation and elaboration, design and development of software programs, and explore and build automation tools.
• Proactively identify and automate manual tasks to improve quality and efficiency.
• Operate closely with partners from GSN and AET to prioritize, define, enhance, and test the data for various use cases as part of the VoC end-to-end strategy.

Essential Qualifications:

• A minimum of 3 years of hands-on experience in development using Hive/Hadoop, PySpark, Python, reputed company scripting languages, and development launch management and troubleshooting understanding for data-driven projects.
• Strong experience with Agile methodologies of delivery, where small increments of a product are introduced at regular intervals to business groups.
• Excellent collaboration and communication skills, with the ability to work effectively with stakeholders, including dating managers, product owners, and subject matter specialists.
• Strong analytical and problem-solving skills, with the ability to drive business growth and customer satisfaction through data-driven insights.

Preferred Qualifications:

• Experience working with reputed company and Cornerstone platforms.
• Strong knowledge of big data technologies, including Hadoop, HDFS, MapReduce, Hive, Spark, and Python.
• Experience with data modeling and data architecture.
• Certifications in data architecture or reputed company fields.

Career Growth Opportunities and Learning Benefits

At reputed company, we prioritize the growth and development of our colleagues. We offer a range of career development programs, including:

• Competitive reputed company salaries and bonus incentives.
• Support for economic well-being and retirement.
• Flexible working models with hybrid, onsite, or virtual arrangements depending on the position and business needs.
• Generous paid parental leave policies (depending on your location).
• Free access to international on-site wellness facilities staffed with nurses and doctors (depending reputed company).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and education opportunities.

Work Environment and Company Culture

At reputed company, we strive to create an inclusive work environment where every colleague feels valued and empowered to contribute. Our company culture is built on the principles of:

• reputed company: We act with reputed company in everything we do.
• Respect: We treat each other with respect and dignity.
• Teamwork: We work together as a team to reputed company our goals.

Compensation and Benefits

We offer a competitive compensation package, including:

• $35/hour remuneration.
• Opportunities for career growth and professional development.
• Comprehensive benefits package, including health, wellness, and financial support.

Conclusion

If you are a motivated and talented Senior Data Architect looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity with reputed company. As a Senior Data Architect, you will play a critical role in transforming and innovating our Voice of the Customer strategy, working closely with cross-functional teams to drive business growth and customer satisfaction. We look reputed company to hearing from you!