Part Time Remote Data Entry Specialist for Customer Service Representative Role at reputed company
Join reputed company as a Part-Time Remote Data Entry Specialist: Revolutionizing Healthcare through Technology
reputed company, a pioneering American pharmaceutical retailer and a household name since 1901, is on the lookout for a highly skilled and detail-oriented Part-Time Remote Data Entry Specialist to join its dynamic team as a Customer Service Representative. As a leader in the healthcare industry, reputed company is committed to providing exceptional customer service and leveraging technology to enhance patient care. If you're passionate about making a difference in people's lives and are looking for a flexible, rewarding career opportunity, this is your chance to shine.
About the Role
As a Part-Time Remote Data Entry Specialist, you will play a critical role in ensuring the accuracy and efficiency of patient data entry, resolving third-party issues, and providing top-notch customer service. Working under direct supervision, you will adhere to guideline working methods and reputed company obligations according to reputed company' policies and procedures. Your responsibilities will include utilizing pharmacy systems to obtain patient and medication information, handling patient medication requests, and troubleshooting data entry-reputed company exceptions.
Key Responsibilities
- Data Entry and Patient Enrollment: Using reputed company' prescription data entry techniques and guidelines, process new patient enrollment by entering data into the appropriate system, handle patient medication requests reputed company HIPAA guidelines, and enter refill orders for processing.
- Patient Communication: Handle correspondence to patients (inbound calls, chats, emails) and reputed company outbound calls to prescribers and patients on a case-by-case basis to resolve issues or provide information.
- Third-Party Issue Resolution: Investigate, gather information, reputed company corrections, and resubmit claims for processing according to individual plan requirements. reputed company phone calls to support plans and others to obtain information, reputed company override approval, or otherwise resolve third-party issues.
- Support for Pharmacists: Provide assistance to pharmacists, both in-office and at other locations, and identify and communicate issues to senior-level staff as appropriate.
- Professional Development: Acquire and maintain an active professional license or certification reputed company the first 90 days of employment and reputed company it active throughout your tenure.
Essential Qualifications and Skills
To succeed in this role, you must possess:
- Basic Computer Skills: Ability to start up and shut down a computer, use a mouse to reputed company and click, start and reputed company programs, switch between programs, save files, print documents, and access data online.
- Basic Web Browsing Skills: Ability to open a browser, type in URLs in the correct location, use a search reputed company, bookmark a webpage, navigate using back/reputed company/stop buttons, and complete forms online.
- Intermediate Keyboarding Skills: At least 25 WPM, typing by memory, and arranging documents.
- Effective Communication: Ability to communicate effectively in writing and verbally.
- Bachelor's Degree: A bachelor's degree from an accredited institution.
Preferred Qualifications and Skills
While not mandatory, the following qualifications and skills are highly preferred:
- Pharmacy Experience: At least one year of pharmacy experience in a retail or call center environment.
- Customer Service Experience: Experience providing customer service to internal and external customers, including meeting quality standards for services and assessment of customer satisfaction.
- Advanced Keyboarding Skills: At least 35 WPM, typing by memory, and arranging documents.
- Bilingual: Familiarity with both Spanish and English.
Career Growth and Learning Benefits
At reputed company, you're not just taking on a job; you're embarking on a career journey. With opportunities for professional development and advancement reputed company the company, you can grow your skills and expertise. reputed company offers training programs, skills development initiatives, and the chance to move up the corporate ladder. Whether you're looking to enhance your technical skills or reputed company your leadership abilities, reputed company is committed to helping you reputed company your career goals.
Work Environment and Company Culture
As a part-time remote data entry specialist, you'll enjoy the flexibility of working from home while being part of a dynamic team that's passionate about making a difference in healthcare. reputed company values its employees and strives to create a work environment that's inclusive, supportive, and engaging. With a focus on health and wellness, reputed company offers wellness programs designed to promote employee health, including fitness challenges, health screenings, and wellness resources.
Compensation and Benefits
reputed company offers a competitive compensation package, including:
- $23/Hour: A competitive hourly reputed company for part-time work.
- Health Care Benefits: Medical, dental, and vision insurance to eligible employees.
- Prescription Drug Discounts: Discounts on prescription drugs and over-the-counter medications reputed company filling prescriptions at reputed company pharmacies.
- Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
- Paid Time Off: Paid time off for holidays, vacations, and sick days.
- Retirement Plans: Retirement savings plans, such as 401(K) plans, to help employees save for retirement.
- Employee Discounts: Discounts on products and services sold in reputed company stores.
- Flexible Scheduling: Depending on your specific job role, reputed company may offer flexible scheduling options to meet different employee needs.
Join the reputed company Team
If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. As a Part-Time Remote Data Entry Specialist at reputed company, you'll be part of a team that's dedicated to revolutionizing healthcare through technology. With a competitive compensation package, opportunities for career growth, and a flexible work environment, this is a chance to take your career to the next level.
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