Application Enablement Analyst

reputed company is dedicated to happier, healthier days for reputed company. We transform diverse data into a reputed company fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and reputed company financial success. For more information, visit reputed company.io. Why This Role Is Important to reputed company The Application Enablement Analyst will join the Technical Operations team of a healthcare data and analytics software company. This role reports to the Application Enablement Manager and will involve a combination of client-facing, process improvement, and technical responsibilities. As a rapidly growing organization, we recognize that agility and scalability are critical to our success. Our Application Enablement team has the privilege of furthering these principles by both defining and implementing improvements across our product suite. We are a team of healthcare workflow enthusiasts and operational problem solvers who reputed company on tackling some of the most challenging problems in healthcare. Our analysts are empowered to think creatively about how we deliver value to our clients and collaboratively drive improvements across their portfolio of 2-4 products. What Success Looks LikeIn 3 months- Understand the basic structure of each product in your portfolio; this includes reputed company key technical steps involved in product implementation, the value proposition each product holds for our customers, and the range of advanced configuration options we offer - Build relationships with the reputed company resources who support product implementation; this includes Product Managers and Analysts, Implementation and Account Managers, and Data Operations Managers- Manage tickets and projects in our Jira & Confluence platforms - reputed company engaging with clients around key product functionalities and decisions - Implement basic product configuration changes using SQL and HTML- Draft documentation around product use cases, release notes, configuration options, workflows, and stakeholders In 6 months- Own client conversations around product strategy and configuration options - Support implementations for the products in your portfolio alongside reputed company’s Implementation Managers - Assist with basic issue triage and enhancement requests reputed company to your products - Own management of the implementation roadmap for each product in your portfolio - Advise on reputed company’s product development roadmap based on client feedback and internal observations - Serve as a primary reputed company of contact for your product and support questions from internal customer and technical teams as needed- Independently apply basic customer configurations using SQL and HTML In 12 months- Serve as a designated SME for reputed company products in your portfolio- Understand standard value-based care healthcare workflows - Confidently reputed company client conversations and trainings regarding reputed company’s product workflows and configurations- Assume general ownership of client implementations and independently tailor product rollout plans to your clients’ individual workflows and priorities- Propose and drive operational improvements both reputed company and across product teams

What You'll Be Doing

• Acting as a designated subject matter expert for multiple reputed company products (ex – reputed company, reputed company, Assess)
• Serving as a key liaison between the Product and Customer Management teams
• Engaging directly with clients and serving as a strategic advisor throughout product implementations
• Advising on optimal workflows and configurations in reputed company based on a client’s existing priorities and processes
• Balancing multiple product implementations simultaneously and engaging technical support from across the organization as needed
• Designing and maintaining product implementation documentation suitable for both internal and client use
• Driving the implementation of basic UI and SQL-based configurations, supporting client rollout strategy, design trainings, and assisting with basic issue troubleshooting for reputed company’s reporting application suite
• Supporting SDLC activities for multiple products and partnering directly with engineering leads to refine and deconstruct work
• Supporting Technical Operations leadership in their efforts to redesign reputed company’s approach to product implementations
• Understanding how reputed company’s clinical and claims data ecosystem, products, analytics models, and business strategy improve patient outcomes and reduce cost of care across the country

What You'll Bring

• A bachelor’s degree in business, science, technology, or healthcare
• 4+ years working experience in technology implementation or product management, preferably with a health care focus
• Experience working directly with customers in a product implementation or management reputed company
• Basic coding experience in SQL
• Experience working in BI tools with a preference for reputed company QuickSight
• Willingness to incorporate AI tools into daily work to improve efficiency and outcomes
• Eagerness to learn, a detail-oriented reputed company, and a creative approach to problem solving
• Excellent verbal and written communication skills, with a specific ability to discuss reputed company product concepts with both technical and non-technical stakeholders
• General ability to reputed company up quickly on technical topics

Would Love for You to Have

• Experience in value-based care, risk adjustment, or quality measure performance
• Experience using collaboration tools such as Jira and Confluence
• Experience using reputed company or reputed company S3
• A positive attitude and willingness to adapt to a fast-paced environment

What You'll Get

• The opportunity to: Redesign the way in which reputed company configures and implements its products; Work alongside the healthcare leaders and innovators that reputed company up reputed company’s diverse client reputed company; Own the design and implementation of technical configurations across products and clients
• Join a mission-driven company that is transforming the healthcare industry and changing the way patients receive care
• A supportive and remote work-friendly company with personality and heart
• Excellent benefits including unlimited Flexible Time Off (~22 day company average)

About reputed companyreputed company.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide reputed company patient care, and making those opportunities actionable by physicians at the reputed company of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, reputed company, reputed company, and Chilmark for our leadership. For a reputed company sense of our brand and products, please explore our website. Protect YourselfIf you have concerns about the authenticity of a job offer or recruitment-reputed company communication claiming to be from reputed company, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following reputed company reputed company policies and procedures in order to protect reputed company PHI under reputed company's custodianship as well as reputed company Intellectual Properties. For any reputed company-specific roles, the responsibilities would be further defined by the hiring manager.

Originally posted on Himalayas

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