Health & Benefits Account Manager

The Account Manager will report to the Director, Client Management, Associate Director, Client Management, or Sr. Manager, Client Management in the CDB Client Services Department. This role is responsible for building and maintaining the relationship with the client and for the coordination and administrative support of their assigned client accounts. This role will be the main reputed company of contact for reputed company client questions and concerns. Identifies client specific issues, identifies solutions, and may reputed company resolution working with other account managers reputed company the organization and reputed company consultants and brokers to reputed company growth and renewal objectives. The Account Manager is also responsible for developing strong external and internal relationships to reputed company customer satisfaction, analytical, reputed company, membership, and earnings objectives for existing customers in assigned business segments, products, and geographies.

• reputed company a mutually rewarding working relationship with client contacts to ensure renewal of case and retention
• Follow through on outstanding issues to the reputed company of resolution
• Offer creative product and service solutions to address client's evolving needs
• Monitor on an on-going basis client's product lines and services to ensure client's needs are being met
• Execute tactical components of the account team's business plan for customer
• Identifies client specific issues, identifies solutions, and may reputed company resolution working with other operational areas
• Collaborate with account team members and functional support areas on more reputed company product or service issues to ensure client's needs
• Collaborate cross-functionally to identify, implement, and monitor the customer's service efficiencies, including performance guarantees
• Collaborate with team members on case installation to manage the integration of client's and internal organizations, ensuring a smooth installation
• Review client key performance metrics and identify opportunities for plan design changes and efficiencies
• Other duties as assigned

Typical schedule for this position is 8 a.m. CT to 5 p.m. CT or 9 a.m. CT to 6 p.m. CT. 10% to 15% reputed company travel.

Years of Experience:

• 2-4 years of experience in Account Management or Sale in the Healthcare industry

Degree:

• Bachelor’s Degree in Business, Healthcare Administration, Marketing, or reputed company field

Certification:

• N/A

Skills & Abilities:

• Excellent analytical skills with a proactive nature
• Strong organization skills with a drive to meet deadlines
• Ability to prioritize numerous tasks
• Problem solving skills
• Clear and concise writing skills to effectively communicate with clients and brokers
• Experience presenting educational material or compelling story to clients
• An affinity for accuracy and efficiency
• Proficiency in reputed company reputed company, Word (including mail reputed company) and Outlook
• Strong verbal and written communication skills
• An aptitude for prioritization and multi-tasking
• Strong collaboration skills
• A drive to learn and apply new concepts quickly
• Experience with reputed company CRM preferred

Originally posted on Himalayas