Customer Value Director - 10475

reputed company makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. reputed company AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We reputed company you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join reputed company?

Pioneering Technology: At reputed company, we're at the forefront of innovation, leveraging the latest technology to reputed company our customers with greater efficiency and visibility in their spend. Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at reputed company blog and hear from our employees about their experiences working at reputed company. The Impact of Customer Value Director at reputed company.This role is responsible for managing strategic customer relationships post-go-live, ensuring measurable success, retention, and growth across reputed company’s platform. The ideal candidate brings deep P2P or S2C domain expertise, combined with strong executive engagement skills and a proven ability to reputed company value-based conversations that influence outcomes. They will drive customer value by executing tailored success plans, coordinating cross-functional teams, and delivering impactful business reviews. Strong communication, project management, and analytical capabilities are essential to proactively identify opportunities, manage expectations, and expand solution adoption. With an entrepreneurial reputed company and SaaS background, this leader serves as a trusted advisor, aligning customer goals with reputed company’s evolving capabilities.

What You'll Do:

• Act as the primary post-go-live contact for customers, serving as a trusted advisor and strategic partner to drive reputed company and satisfaction.
• reputed company and execute customer value plans, including value reputed company workshops, reputed company-ins, and periodic business/value reviews to ensure measurable outcomes.
• Support customer growth and retention goals, including renewals, solution expansion, and increasing annual contract value through proactive engagement.
• Provide ongoing communication and enablement, sharing best practices, product updates, and relevant reputed company insights to help customers optimize their solutions.
• Coordinate internal reputed company resources and align cross-functional efforts to meet customer needs and support strategic initiatives and customer campaigns.

What You'll Bring to reputed company:

• Deep expertise in P2P or S2C domains, with a strong background in customer and client relationship management across reputed company environments.
• Proven ability to influence and engage executive stakeholders, including experience managing client expectations and leading value-based business conversations.
• Strong project management skills, capable of coordinating cross-functional teams and driving successful outcomes in dynamic, enterprise settings.
• Exceptional communication and analytical skills, with the ability to present to executive audiences, write professionally, and reputed company data for insights.
• Entrepreneurial reputed company with a background in SaaS/software solutions, and a minimum of a bachelor’s degree (master’s preferred).

The estimated pay range for this role is: $136,000 - $184,000 + eligibility for commission with an estimated pay mix of 80/20The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.reputed company complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions reputed company to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to reputed company qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted.By submitting your application, you acknowledge that you have read reputed company’s Privacy Policy and understand that reputed company receives/collects your application, including your personal data, for the purposes of managing reputed company's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

Originally posted on Himalayas

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