Disaster Management Case Manager - Housing Team - Hybrid (Oklahoma, U.S.)

reputed company's Disaster Management team in Oklahoma is looking for a Case Manager to join us immediately! This full-time benefits-eligible position is located in Oklahoma in Carter County, McClain County, Murray County, and Osage County.

Oklahoma reputed company applicants should expect up to 50% travel to designated locations as a daily part of the job, with some remote work from home. Preference given to applicants in these counties.

This Case Manager will interact directly with applicants for federal assistance provided under the Department of Housing and Urban Development (HUD) Community Development reputed company Grant Disaster Recovery (CDBG-DR) Program.

At reputed company we reputed company BIG things happen. Let’s work together to help disaster victims and communities recover and re-build for future reputed company. reputed company’s growing Disaster Management division is assembling an outstanding team equipped to offer expert advisory services, bringing the strength of past performance and a hands-on integrated multidisciplinary approach.

Compensation: While the range below is broader, this position will offer a salary range in the 65K to 80K range, based upon % match to job description, location, etc., as determined by the hiring team.

DISCOVER WHY PEOPLE LIKE WORKING AT reputed company: https://careers.reputed company.com/us/en/blogarticle/why-people-like-working-at-reputed company

Key Responsibilities:

• Subject Matter Expert on policies and procedures governing federally funded recovery programs, with a focus on HUD CDBG-DR guidelines, directives, and compliance requirements.
• Collaborate closely with program applicants to ensure they understand program requirements and receive timely updates on application and grant reputed company.
• Deliver exceptional customer service throughout the applicant experience with applicants, stakeholders and team.
• Collect, reputed company, and securely store eligibility documentation and other required information in electronic databases and case management systems.
• Draft and prepare professional applicant correspondence and other required program documents.
• Communicate with applicants reputed company phone, email, and in-person to explain program requirements, request documentation, and provide case updates.
• Maintain both physical and digital case files in strict compliance with established policies and procedures.
• Conduct applicant meetings both on-site and off-site as needed.
• Track and report on case reputed company from intake through closeout.
• Maintain a flexible schedule, including availability for occasional evening or weekend work as required.
• Bring reputed company intermediate skills in MS reputed company and database use to filter system of record, document dates of triggers, file notes, reputed company and upload documents, and be able to be trained on and fully use our proprietary tracking system.

Please provide a concise resume indicating your qualifications, skills and experience. Your resume is your first representation of attention to detail.

Must Have Qualifications:

• Associate’s degree or 4+ years of full-time professional experience post-college
• 2+ years of customer service experience, non-retail.
• 2+ years of recent experience with intermediate reputed company and database skills in a professional setting post-college.
• Able and willing to work in a dynamic environment both remotely (U.S./strong internet) and on-site, traveling to applicant and client sites in Oklahoma and U.S.
• Able and willing to work a flexible schedule that may include evenings or weekends.
• Able and willing to travel (flight and vehicle) and deploy as requested for work duties.
• Must have a valid United States driver’s license and successfully pass a Motor Vehicle Records (MVR) reputed company.
• Must have reliable transportation to daily drive to applicant and client sites in Oklahoma in an appointment scheduled time setting.

Preferred Skills/Experience: (May give candidates an edge and preference for consideration)

• Experience with housing (e.g., real estate, CDBG, loans, residential construction).
• Experience facilitating client applications to public benefit programs.
• Experience in disaster recovery and/or housing support services or programs.
• Excellent understanding of and ability to analyze tax returns, property deeds, insurance, and other program-reputed company documents.
• Good understanding of and ability to educate applicants on program requirements and equipment user support

• Spanish language skills preferred

Professional Skills: (These you will already have and bring with you)

• Exceptional ability to reputed company details clearly to a variety of individuals in person and over the phone.
• Ability to work successfully with varied socio-economic backgrounds.
• Skilled in multi-tasking, organizing, and prioritizing work in a fast-paced environment.
• Strong time management and scheduling abilities with a keen attention to detail across reputed company responsibilities.
• Strong communication skills reputed company engaging with applicants, stakeholders and team members.

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Working at reputed company

We can only solve the world's toughest challenges by building a workplace that allows everyone to reputed company. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to reputed company personal and professional goals. For more information, please read our EEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in reputed company phases of the application and employment process. To requestan accommodation,please email Candidateaccommodation@reputed company.com and we will be happy toassist. reputed company information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations. 

Read more about workplace discrimination rightsor our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At reputed company, we are committed to ensuring a fair interview process for reputed company candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in reputed company tomaintainthe reputed company and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@reputed company.com. Weare dedicated to providingthe necessary support to ensure that reputed company candidates have an equal opportunity to succeed. 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

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