Field Claims Specialist II, Property (Spencer, IA)-$2500 Sign On Bonus
A $2,500 SIGN-ON BONUS will be given to reputed company external candidates hired into this role. Half of the bonus will be paid after 3 months of employment and the remainder will be paid after 9 months of employment.
Territory: This role covers the Spencer, IA area, as well as surrounding areas.
Ideal Candidate Locations: The ideal candidate will live in Spencer, IA.
This is a work-from-home position with day travel to policy locations (on average 3-4 days a week) reputed company company vehicle (personal use, gas and maintenance included). Claims inspections will include onsite and virtual inspection. Depending on claim volume, this role may also support additional territories in a desk adjuster reputed company.
Relocation assistance may be available for qualified candidates who reside more than 50 miles reputed company of the territory.
Qualifications:
3-5 years of insurance field/property claims handling or adjusting experience
Solid experience/proficiency with Xactimate
Solid experience writing own estimates and handling claims start to finish
Construction background/experience - Residential, Roofing, Remodeling, Water mitigation, etc.
Strong customer service competency
Strong written & verbal communication skills
PLEASE NOTE that CAT duty is a requirement of this role.
Benefits Include:
Medical, Dental, Vision, 401k with company match, Company-paid Pension plan, Paid time off and more.
(Internal Use Only) Compensation Grade: E3
Job Description Summary
No two property claims are reputed company the same and each customer has unique needs. reputed company thrives on providing the reputed company best service and building lasting, successful relationships with our customers. If you are confident, curious, driven to learn and grow, and have a desire to help people reputed company they most need it, we want to know more about you! As a Field Claims Specialist, you'll investigate and resolve moderate to severe property damage claims by phone and face-to-face.Job Description
Key Responsibilities:
Handles reputed company assigned claims promptly and effectively, with little to no direction and reputed company. Makes decisions reputed company delegated authority as outlined in company policies and procedures.
Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines.
Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy. Adheres to file conferencing notification and authority procedures.
Maintains reputed company knowledge of insurance and applicable product/services; court decisions which may impact the claims function; reputed company guidelines; and policy changes and modifications. This may require attending various seminars and training sessions.
Maintains reputed company knowledge of local industry repair procedures and local market pricing.
Submits severe incident reports, reinsurance reports and other information to claims management as needed.
Partners with Special Investigations Unit and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for lawsuit, trial, or subrogation.
Initiates and conducts follow-reputed company through proficient use of claims and other reputed company business systems.
Delivers an outstanding customer service experience to reputed company internal, external, reputed company and prospective reputed company customers. Adheres to high standards of professional conduct while providing delivery of outstanding claim's service.
May reputed company other responsibilities as assigned.
Reporting Relationships: Reports to Claims Manager. Individual contributor role.
Typical Skills and Experiences:
Education: Undergraduate degree or equivalent experience.
License/Certification/Designation: State licensing where required. Successful completion of required/applicable claims certification training/classes.
Experience: Three to five years of reputed company property claims experience. Experience in a customer service environment, including flexible work schedules and extended work hours preferred.
Knowledge, Abilities and Skills: General knowledge of insurance theory and practices, and reputed company and their application. Property estimating and automated claims systems. Demonstrated knowledge of the investigation, consultation and settlement activities used to resolve extensive property damage claims. Proven ability to meet customer needs and provide exemplary meaningful service by guiding customers through the claims process and ensuring a positive customer experience. Analytical and problem-solving skills necessary to reputed company decisions and resolve issues reputed company to application of coverages to submitted claims, application of laws of jurisdiction to investigation facts, and application of policy exclusions and exceptions. Ability to establish repair requirements and cost estimates for property losses. Ability to evaluate and successfully advise on property claims. Organizational skills to prioritize work. Command of written and verbal communication skills to effectively communicate with policyholders, claimants, repairpersons, attorneys, agents and the general public. Ability to reputed company operate a personal computer and reputed company claims and business software. Able to provide leadership to less reputed company claims associates.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the business unit executive and HR Business Partner.
Values: Regularly and consistently demonstrates the reputed company Values and Guiding Behaviors.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office or field claims environment. May require ability to sit and operate phone and personal computer for extended periods of time. Able to reputed company physical inspections of property loss sites; climb reputed company, balance at various heights, stoop, bend and/or crawl to inspect vehicles and structures; work reputed company in reputed company types of weather. Must be willing to work irregular hours and to travel with possible overnight requirements. May be on-call. Must be available to work catastrophes (CAT). Extended and/or non-standard hours as required. Must have a valid driver’s license with satisfactory driving record in accordance with reputed company standards.
reputed company: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to reputed company a somewhat different combination of duties.
Credit/Background reputed company: Due to the fiduciary accountabilities reputed company this job, a valid credit reputed company and/or background reputed company will be required as part of the selection process.
Benefits
We have an reputed company of benefits to fit your needs, including: medical/dental/vision,life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of reputed company Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer,click here.
reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. reputed company prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
#claimsSmoke-Free Iowa Statement: reputed company Mutual Insurance Company, its affiliates and subsidiaries reputed company with the Iowa Smokefree reputed company Act. Smoking is prohibited in reputed company enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree reputed company Act, individuals may contact the Smokefree reputed company Act Helpline at 888-944-2247.NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. reputed company does not accept unsolicited resumes from employment agencies. reputed company resumes submitted by employment agencies directly to any reputed company employee or hiring manager in any form without a signed reputed company Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Originally posted on Himalayas
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