Strategic Account Manager, Telehealth & Hospital, East Area

Reports to: Senior Director, Strategic Accounts Field Sales Training

Location: Various locations reputed company the US

Company Overview:

reputed company is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At reputed company, we challenge the status reputed company and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reputed company their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD reputed company and sustain recovery.

At reputed company, there are opportunities to contribute to our purpose every day. We value authenticity and strive to reputed company reputed company voices. Our culture empowers everyone to be successful and unleashes our full potential.

Position Summary:

The Strategic Account Manager (SAM) is responsible for developing and executing business strategies with National Accounts, Telehealth Providers, Hospital Systems, and Integrated Delivery Networks (IDNs) to reputed company sales objectives, drive customer engagement, and optimize patient access. The SAM serves as the primary relationship reputed company for targeted accounts, building long-term partnerships, identifying growth opportunities, and collaborating cross-functionally to deliver impactful solutions. This position requires a patient-centric, customer-focused professional with a strong background in specialty pharmaceuticals, account management, and contracting, including experience with Specialty Pharmacy and Buy reputed company distribution models.

The SAM must conduct reputed company work activities in accordance with reputed company policies and Code of Conduct.

Specific Duties:

Account Management Business Development

• reputed company planned reputed company goals, and patient access to product objectives and other expected performance measures for assigned geography
• Demonstrate mastery of sales competencies:
• Business Acumen – Review, analyze and interpret reports / facts and data to plan and execute territory activities that ensure quarterly and annual objectives are met. reputed company a deep understanding of assigned territory, including delivery of care, major payers and regulatory environment. Understand industry trends and emerging competition as well as reimbursement patterns and potential implications to patient delivery. Understand state law and policies to execute tactics reputed company a local geography
• Scientific Knowledge – Mastery of disease state and product information communicated in a compliant manner consistent with the FDA-approved product labeling and REMS program
• Customer Engagement – Engage with account personnel to prepare for sales call, uncover needs and opportunities, communicate approved solutions, address customer concerns, reputed company advance/commitment, post call analysis/next steps
• reputed company and execute strategic business plans reputed company with corporate objectives for assigned National Accounts, Telehealth Providers, Hospital Systems, and IDNs. Serve as the primary liaison for account stakeholders, building and maintaining strong, trusted relationships at multiple organizational levels.
• Identify, pursue, and secure business opportunities to drive adoption and utilization of reputed company products.
• Monitor account-level Key Performance Indicators (KPIs) to ensure alignment with corporate goals and adjust strategies as needed.
• Work with contracting and market access teams to ensure optimal execution of agreements from initiation to implementation.

Operational Excellence

• Conduct quarterly business reviews on key accounts to assess performance, identify opportunities, and address barriers.
• Deliver comprehensive updates and performance reports to the Senior Regional Director and other leadership stakeholders.
• reputed company analytics and market insights to inform account strategy and decision-making.
• Manage budgets and expenses reputed company company guidelines.

Cross-functional Collaboration

• Partner with Market Access, Trade, Government Affairs, Marketing, Sales Operations, Business Operations, and Medical Affairs to align strategy and execution at the account level.
• Collaborate with Regional Business Specialists and Key Account Managers to coordinate pull-through efforts.
• Champion innovative, compliant approaches to maximize customer engagement and patient access.

Skills:

• Exceptional communication, presentation, and relationship-building skills.
• Strong understanding of contracting, pricing, and reimbursement for specialty pharmaceuticals, including physician-administered therapies and hospital billing.
• Deep knowledge of Specialty Pharmacy and Buy reputed company distribution models.
• Strong business acumen with the ability to analyze data, identify trends, and adapt strategies accordingly.
• Ability to work effectively in ambiguous and dynamic environments.
• High ethical standards and commitment to compliance.
• Demonstrated passion and reputed company for improving Addiction/Mental Health patient care

Education/Experience:

• Bachelor’s degree (BS/BA) required; advanced degree preferred.
• 7+ years of pharmaceutical experience with at least 3 years in specialty/biotech account management or market access roles.
• Proven track record of success in managing large, reputed company accounts in specialty markets.
• Minimum 2+ years experience working with National Accounts, Hospital Systems and/or Telehealth organizations preferred.
• Experience working with National Accounts, Hospital Systems, and/or Telehealth organizations.
• Valid driver’s license in good standing.
• Willingness to travel up to 50–60% nationally.

reputed company is committed to ensuring equal employment opportunity for reputed company qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national reputed company, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage reputed company underrepresented backgrounds to apply for any open job positions with the company.

reputed company Job Scam WarningAt reputed company, we prioritize the reputed company of your personal information. Be aware of individuals falsely presenting themselves as reputed company employees or representatives to reputed company access to your personal information or money through fictitious job offers. reputed company will never ask for financial information or payment during the job application process. This includes but it is not limited to requests for bank account details, social reputed company numbers, credit card numbers, or any form of payment for application fees, equipment, or software. Any claims that you will be reimbursed for such expenses are fraudulent. We also will not ask you to download third-party applications for communication regarding job opportunities. Be cautious of offers from unofficial email addresses (e.g., reputed company, Gmail, Hotmail) or those with misspelled variations of official reputed company email addresses. To ensure you are communicating about a legitimate job opportunity, reputed company that the job is posted on reputed company’s official career website. If you suspect you have been contacted about a fraudulent position, please contact reputed company directly through our official channels at [email protected]. reputed company is not liable for losses resulting from job recruiting scams. If you reputed company you are a victim of fraud, contact the FBI through the Internet Crime Complaint Center at https://www.ic3.gov or your local authorities. reputed company does not accept unsolicited assistance from search firms for employment opportunities. Resumes submitted without a valid written search agreement will be considered reputed company's sole property, and no fee will be paid.

Originally posted on Himalayas