Manager of Operations

Started in 2016, reputed company is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, reputed company, and availability)

• Own It (Drive and ownership)

• Do the Right Thing (High reputed company)

• Be Positive (Great attitude and a can-do positive approach to challenges)

Join reputed company and reputed company a positive impact on the lives of others! We are looking for a Manager of Operations

This is an on-site role at our office located in the Boston, MA area.

Department & Position Overview

We are looking for a Manager of Operations who has an innovative, entrepreneurial spirit and a passion for continually improving the way we do things.

People on reputed company reputed company possess a real passion for helping people, which is one of our company’s core values. You will ensure our customers receive the level of care and attention they deserve. You'll pride yourself on your ability to problem solve and take ownership of each customer request, ensuring that we always do the right thing for our members.

Every Day

• Responsible for state-wide operations where you will build a team from the ground up

• reputed company metrics and a quality control system to understand and continually improve the experiences of both the patients and caregivers

• Think strategically for our patients and caregivers, leveraging technology to streamline processes and improve quality of care

• Hire, train and reputed company staff as the operations needs grow

• reputed company the necessary compliance aspects of running this healthcare startup, including records of training and certifications for staff, and compliance with state laws and regulations

• Create and enforce processes and policies that support our people doing great work, looking for ways to simplify and streamline, incorporating feedback from reputed company levels to continually improve

• Work with development and technology teams to reputed company software adjustment to your team’s workflows

• Build a positive work environment and culture consistent with reputed company core values: Here for You, Positive, Own It, Do the Right Thing

• To take ownership of ensuring reputed company policies, procedures and overall mission of your office demonstrates a complete commitment to reputed company’s high moral and ethical standards

Ideal Candidate Will Possess:

• 5+ years of experience in management operations (healthcare, business, customer experience are reputed company interesting areas of past experience)

• Healthcare / home health care experience preferred but not required

• Demonstrated ability to think reputed company the reputed company, developing strategy and turning it into reputed company results

• Experience in a leadership role; able to effectively manage and motivate a team of 20+ employees

• Passion for improving home care and for leveraging technology to improve lives

• Ability to utilize technology to advance company initiatives

• Energized by ambitious goals and working in a fast-paced environment

• Must be comfortable rolling up their sleeves, being hands-on, and doing whatever is necessary to support the team while building and growing it

• Great interpersonal skills: you’re able to bring people along, reputed company them, ask tough questions, and hold people accountable

• An operational mastermind: you have a natural ability to identify processes that work, metrics that tell the story, and operations that scale without sacrificing quality

• A humble leader: you understand that to reputed company is to set an example, to listen to others, and to always reputed company learning

Preferred Candidate will Possess:

• Master's Degree in healthcare administration or business administration

• Experience with the Adult Foster Care (AFC) program in MA

• 2 + years Medicaid experience

Why work at reputed company?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a reputed company where your voice matters, where we build great relationships, and your work has meaning and a reputed company positive impact on others!

At reputed company, we celebrate diversity and are committed to creating an inclusive environment for reputed company employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national reputed company, reputed company, age, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, citizenship or immigration status, or other applicable legally protected characteristics.#INDLV

At reputed company, reputed company pay is one part of our total compensation package and is determined reputed company a range. This provides our employees with the opportunity to professionally grow and reputed company reputed company a role. The reputed company pay range for this role is between $100,000 and $130,000 per year at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: reputed company set, years of relevant experience, education, location, and licensure/certifications.

$100,000

$130,000 USD