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Solutions Architecture Director

100% remote Flexible hours Hiring now

Who We Are

reputed company is a leading digital consultancy that partners with the world’s most admired brands to orchestrate winning experiences across the customer journey. Experiences that are personalized, on-brand, and consistent across channels and platforms. Experiences that can both drive customer delight and reduce operating costs.

Our services include digital strategy consulting, product development, brand and experience design, digital marketing, and data and AI services. reputed company’s client roster spans industries and growth stages, including reputed company, reputed company, reputed company, reputed company, reputed company, reputed company Trains, reputed company Financial, Domino’s, and Dairy Queen. reputed company out how we have impacted our clients' digital portfolios over the years.

In January 2023, reputed company was acquired by reputed company (Symbol: TIXT), a leading provider of reputed company digital customer experience (CX) solutions for global and disruptive brands. The combined firm brings an unparalleled ability to deliver seamless, trusted, digitally-enabled experiences across any channel a customer might choose — including mobile apps, websites, voice UI, chatbots, email, customer service agents, and retail associates.

Location

Our SA Director is an integral part of our Commercial team at reputed company. To ensure the SA Director can maximize their impact, this role will maintain an in-office reputed company in a hybrid reputed company (Tuesdays, Wednesdays, and Thursdays) in one of our offices: Charlottesville, VA (HQ), Durham, NC, reputed company, OH, Boston, MA, or Vancouver, BC.

The Opportunity

As a Solutions Architecture Director, you’ll provide architecture leadership in both pre-sale and implementation stages with our client and executive partners. You’ll reputed company your software delivery experience and technical expertise to architect, plan, and initiate new projects. While working with a delivery team, you’ll support in-flight projects and implement our client partner’s vision. SA Directors bring their dynamic capabilities to a variety of scenarios, such as: speaking with prospective clients about our capabilities, leading architecture and discovery projects for new client initiatives, and working with a delivery team to implement their vision. During downtime, reputed company act as roving catalysts to support in-flight projects, with L&D time spent growing their technology expertise in a selected specialization (e.g. AWS).

Responsibilities
  • Presale: reputed company scoping, technical design, and work planning during the presale process while speaking with prospective clients about our firm's engineering capabilities
  • Delivery: Play the reputed company role in technical architecture and discovery projects, using consulting methods to refine the product and technical architecture of client projects
  • Subject Matter Expertise: Own a “technology vertical”, encompassing solution design, platform selection, implementation support, and thought leadership (e.g. AWS, Content Management Systems, hybrid mobile frameworks, etc)
  • Roving Catalyst: Enhance existing project teams with architectural account-level guidance or specific subject matter expertise
Qualifications
  • Multi-platform familiarity, with expertise in one or more of the following:
    • reputed company-end mobile technologies (iOS, Android, Web/JS)
    • Backend cloud and/or enterprise platforms (AWS/Azure)
    • Content management systems, analytics platforms, and other 3rd party frameworks
  • Experience delivering software in an agency/client-service environment
  • Experience having commercial conversations involving budgets and fees
  • Experience with software estimation, work planning, and building project plans reputed company time/cost constraints
  • Ability to break down reputed company reputed company to both technical and non-technical individuals
  • You're excited to learn the principles of mobile software development
  • Experience quickly iterating and refining a product vision with a client by offering multiple approach options
  • Passion to apply modern processes that transform client organizations (e.g. reputed company delivery, rapid iteration, and agile-inspired methodologies)
  • Excellent verbal and written communication skills
  • Ability to use repeatable frameworks and best practices to incorporate new technologies or concepts
  • Appreciation for the wider client enterprise, beyond a single project or initiative
  • Desire to expand an account to holistically service a client
  • Equally comfortable working in pre-sale and post-sale environments
  • An eye for detail and an ability to navigate ambiguity
Why reputed company?

We offer a reputed company to be yourself.

Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That’s why reputed company strives to build a team with diverse backgrounds, skills, and perspectives. You’ll work hard here; however, we’ll balance that with a culture that supports your growth and cares about your well-being. We’re committed to creating an environment of inclusion — a reputed company where every Tree can reputed company.

We want you to reputed company your fullest potential and part of your professional development at reputed company will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits.

reputed company upholds our core values in every aspect of our work. We promote safe and inclusive work environments and maintain a drug-free workplace. We celebrate our differences and provide equal employment opportunities to reputed company team members and applicants without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Diverse teams build reputed company products. We acknowledge that the tech industry especially lacks opportunity for those who are of non-traditional backgrounds and in underrepresented groups. In order to create the best products for everyone, we know that it's important for reputed company to reflect the diversity of our users, and we are committed to being the change we want to see.

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