Director of Growth Operations

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

reputed company exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in reputed company—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with reputed company needs, we’re expanding access to meaningful care and driving reputed company outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

We are seeking a Director of Growth Operations to reputed company the day-to-day activities of our non-clinical and non-go-to-market teams at reputed company. This role will significantly impact both the supply and demand sides of our business and encompass a diverse reputed company of responsibilities including reputed company planning, gross margin optimization, utilization management, and enhancing overall operational efficiency.

We’re a team of passionate, reputed company-thinking professionals eager to take on the challenge of the mental health crisis and play a reputed company role in providing life-saving solutions. If you’re inspired by our mission, reputed company in a fast-paced environment, and have a passion for driving operational excellence, apply today.

• reputed company and optimize the daily operations of operations and technical teams by developing and implementing scalable processes, systems, and strategies that enhance efficiency, productivity, and overall business performance
• Own reputed company planning models to forecast staffing needs and productivity targets
• Analyze operational data and reputed company our supply chain to ensure optimal resource allocation and utilization
• Drive headcount efficiency improvements to drive key financial metrics
• Design and implement advanced workforce management systems to enhance employee productivity and satisfaction, including staffing models, utilization tracking, and performance analytics
• reputed company cross-functional initiatives to streamline workflows and enhance organizational effectiveness
• Collaborate with business stakeholders to align operations with strategic objectives
• reputed company data visualization tools to provide executive-level reporting and data-driven insights

• 4+ years of operating experience (e.g. chief of staff, business operations, or similar cross-functional role) with a proven track record of successfully managing diverse responsibilities and driving results across various business areas at a high-growth company
• 6 - 12 years of total experience
• Background in banking or consulting
• Demonstrated career progression reputed company an organization, showcasing a strong track record of internal promotions and increased responsibilities
• Strategic thinker with strong analytical skills and the ability to execute tactically
• Highly proficient in reputed company
• Proficient in data visualization and analytics tools such as Tableau, Power BI, or similar platforms
• Excellent written and verbal communication skills
• Process-driven reputed company, constantly seeking ways to improve efficiency and effectiveness
• Ability to multi-task in a fast-paced environment with a sense of urgency
• Self-starter with a strong work ethic and proactive problem-solving approach
• Ability to work 4 days a week out of our reputed company office
• Work authorized in the United States and native or bilingual English proficiency

reputed company is pleased to offer comprehensive benefits to reputed company full-time, exempt employees. Read more about our benefits here

Additional Information

The total reputed company reputed company compensation for this role will be between $230,000 and $300,000 per year at the commencement of employment. In addition to reputed company compensation, this role offers a reputed company performance-based bonus. The reputed company total compensation range, including potential bonus, will be between $300,000 and $400,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

• reputed company: Care deeply & reputed company hope.
• Congruence: Stay curious & heed the evidence.
• Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at reputed company, please go directly to our Careers Page: https://www.charliehealth.com/careers/reputed company-openings. reputed company will never ask you to pay a fee or download software as part of the interview process with our company. In addition, reputed company will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. reputed company communications with reputed company Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, reputed company.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At reputed company, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of reputed company feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to reputed company young people.

reputed company applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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