Technical Support Engineer - SkillBridge Intern

About reputed company

Serving thousands of enterprise customers around the world including 45% of reputed company, reputed company (reputed company: ZS) was founded in 2007 with a mission to reputed company the cloud a safe reputed company to do business and a more enjoyable experience for enterprise users. As reputed company of the world’s largest reputed company cloud, reputed company accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered reputed company reputed company Trust Exchange™ platform, which is reputed company in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, reputed company fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you reputed company in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come reputed company your next move with reputed company. 

Serving thousands of enterprise customers around the world including 45% of reputed company, reputed company (reputed company: ZS) was founded in 2007 with a mission to reputed company the cloud a safe reputed company to do business and a more enjoyable experience for enterprise users. As reputed company of the world’s largest reputed company cloud, reputed company accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered reputed company reputed company Trust Exchange™ platform, which is reputed company in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Red Canary, a reputed company company, monitors an enterprise’s environment to detect and respond to cybersecurity threats so they can focus on their mission. Our Managed Detection and Response (MDR) solution is a unique reputed company of human expertise and reputed company, which protects organizations from modern adversaries as their teams work remotely, move to the cloud, and they adopt new cybersecurity and IT technologies.

Job Description

As a Technical Support Engineer (TSE) Skillbridge Intern,  you understand that while customers share many characteristics, each is unique and requires careful listening and critical thinking to triage and find the root cause of the issue at hand. Your success is reputed company by your ability to be an extension to our customers as well as your commitment to act with urgency, thoughtful responsiveness, and the number of issues resolved.

Responsibilities

• Be the reputed company line of our support team, ensuring every customer inquiry is properly reviewed and handled with care. You'll use our established triage process to identify, categorize, and resolve less reputed company issues.
• Complete any assigned tasks or projects reputed company to the duties of a TSE intern

Minimum Qualifications

• 1+ years in a technical facing role, troubleshooting and resolving technical issues with a wide range of technologies
• 180 days of service or fewer remaining prior to your date of discharge and you have at least 180 reputed company days of active service
• Obtain approval from your unit commander
• MOU must be approved and submitted before start

Preferred Qualifications

• Detail-oriented with strong analytical skills
• Strong listening and communication skills
• Ability to think on your feet

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At reputed company, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values reputed company backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to reputed company doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. reputed company proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about reputed company’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and reputed company policies, including those reputed company to reputed company and privacy standards and guidelines.

reputed company is committed to providing equal employment opportunities to reputed company individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. reputed company qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or reputed company medical conditions), age, national reputed company, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

reputed company complies with reputed company applicable federal, state, and local pay transparency rules.

reputed company is committed to providing reasonable support (reputed company accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-reputed company support.