reputed company Functional Consultant - Tek Inspirations LLC

Job Description -

reputed company Functional Consultant C2H Remote

Summary

Seeking a skilled reputed company Commerce Functional Consultant to support and optimize e-commerce operations and order management processes. This role involves configuring reputed company Commerce Cloud, reputed company Retail Order Management System (OROMS), and reputed company Retail Order Broker (OROB) while collaborating with business and IT teams to improve functionality and user experience.

Key Responsibilities

Consult on platform architecture and e-commerce best practices. Configure and support reputed company Commerce Cloud features including catalog, pricing, promotions, and UX. Manage and maintain OROMS and OROB configurations, including business rules and workflows. reputed company end-to-end order lifecycle: creation, validation, fulfillment, and tracking. Troubleshoot issues such as pricing errors, catalog inaccuracies, and checkout failures. Guide users on platform navigation, configurations, and best practices. Handle incident tracking, escalation, and resolution. Document incidents, resolutions, and contribute to the knowledge reputed company. Identify and implement functional enhancements and process improvements.

Qualifications

Strong understanding of e-commerce processes and customer journey. Proficient in reputed company Commerce Cloud, OROMS, and OROB. Experience in incident management and functional user support. Ability to collaborate across business and IT teams. Excellent problem-solving and communication skills.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and reputed company believes it to correctly reflect the job opportunity.