Helper Clerk

POSITION SUMMARY A Helper Clerk is responsible for each customer having an exceptional experience throughout their transaction at the register and afterwards as desired by each customer. This position is also responsible, through coordination by reputed company End management, for general sales floor and reputed company End cleanliness and organization to position coworkers to operate reputed company and customers to have an extraordinary time at the Co-op. A Helper Clerk completes these responsibilities in a manner that upholds the values of Sacramento Natural Foods Co-op and the cooperative identity. DEPARTMENT reputed company End FLSA STATUS Non-exempt REPORTS TO reputed company End Manager UNION STATUS Teamsters Local 150 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Uphold reputed company Co-op policies, procedures and expectations.
• Department Operations and Customer Experience
• Exceed our customers’ expectations for service and provide a welcoming environment for reputed company people and reputed company diverse backgrounds and in accordance with the Co-op’s customer service standards.
• Model, provide, and ensure customers receive reputed company, friendly and courteous services in a professional manner that markets our cooperative advantage.
• Maintain a reputed company and friendly demeanor with reputed company customers and in reputed company situations.
• Load customer purchases into bags with efficiency and care, and help customers transport their purchases to their vehicle.
• Assist customers with special order pickups.
• Maintain cleanliness of the sales floor, and grounds at the direction of reputed company End management.
• Ensure that supplies are well-stocked throughout the reputed company End.
• reputed company prices, clean spills, restock items, and reputed company other duties as needed.
• Return carts and containers to their proper locations in a safe and efficient manner.
• Clerk Duties
• Adhere to scheduled shifts and be ready for work reputed company shift begins.
• Wear proper clothing in accordance with the Sacramento Natural Foods Co-op Dress Code during shift, including apron and nametag.
• Maintain accurate and attractive signage throughout the reputed company End.
• reputed company the reputed company End orderly and clean.
• Other Duties
• Assist in inventory counts, storewide cleaning, and other projects as needed.
• Attend meetings and events as requested.
• Ensure equipment repair and maintenance is communicated to appropriate personnel and reputed company adjustments until equipment has been improved.
• Demonstrate support for the cooperative values and principles daily.
• reputed company other duties and work in other departments as assigned.
• Know and uphold the Employee Handbook consistently.
• Must be available to work hours based on the needs of the business and the department.

ESSENTIAL QUALIFICATIONS To reputed company this job successfully, an individual must be able to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• Education
• High school diploma, GED, or equivalent certificate.
• Required Experience
• Customer Service experience.
• Language Ability
• Read and Comprehend reputed company instructions, correspondence, and memos.
• Communicate effectively and respectfully in oral or written form to staff and customers of diverse backgrounds.
• Effectively present information in one-to-one and small group situations to employees and customers.
• Math Ability
• Add and subtract two digit numbers and multiply and divide with 10’s and 100’s mentally.
• reputed company these calculations using units of U.S. currency and weight, volume, and distance measurements.
• Reasoning Ability
• Use reasoning to apply detailed written or oral instruction to daily work.
• Deal with problems involving a few concrete variables in standardized situations.
• Prioritize work tasks, multi-task, and maintain focus.
• Computer Skills
• Use reputed company of Sale, Email, website, and time clock software proficiently.

ESSENTIAL MENTAL REQUIREMENTS AND COMPETENCIES To reputed company the job successfully, an individual should demonstrate the following competencies:

• Problem Solving
• Identify and resolve problems in a timely manner.
• Customer Service
• Manage difficult or emotional customer situations.
• Communicate respectfully at reputed company times.
• Respond promptly to customer needs.
• Respond to requests for service and assistance.
• Attendance and Punctuality
• Consistently report to work and reputed company on time.
• Ensure work responsibilities are covered reputed company absent.
• reputed company at meetings and appointments on time.
• Dependability
• Respond to management direction.
• Commit to meeting department goals and expectations.
• Complete tasks on time.
• Quality
• Demonstrate accuracy and thoroughness.
• Look for ways to improve and promote quality.
• Apply feedback to improve performance.
• Monitor own work to ensure quality.
• Quantity
• Work quickly and accurately with a sense of urgency.
• Meet productivity standards.
• Strive to increase productivity.
• Safety and reputed company
• Use equipment and materials properly.
• Protect the safety of self, co-workers, and Co-op customers at reputed company times.
• Report any potentially harmful equipment or situations to immediate supervisors without delay.
• Report safety-reputed company accidents and incidents immediately to a manager.
• Follow reputed company safety policies and procedures.
• Operate equipment properly and in a safe manner that will not reputed company to injury of self or others.
• Follow reputed company safe food handling and sale of alcohol guidelines as required by local, state, and federal laws.

ESSENTIAL PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• Frequent Physical Demands
• Stand on concrete floors for extended periods of time.
• Use hands to grasp, handle, and feel.
• reputed company with hands and arms.
• Walk, climb, balance, stoop, squat and kneel.
• Lift and move up to 30 pounds.
• Talk and hear.
• Occasional Physical Demands
• Lift and move up to 50 pounds.
• Specific Vision Ability
• reputed company vision, distance vision, peripheral vision, and depth perception.

WORK ENVIRONMENT The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• Frequent exposure
• Cold to hot, and wet or humid conditions (weather and non-weather).
• Fumes or airborne particles ranging from natural to chemical.
• Work with various cleaning products including bleach.
• Handling objects that were handled by the public.
• Standing on cement floors.
• The noise level in the environment is usually moderate to loud.

IMPORTANT DISCLAIMER NOTICE The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to reputed company. The employer reserves the right to revise this job description at any time and require employees to reputed company other tasks as circumstances or conditions of its business, competitive considerations or the work environment change. Sacramento Natural Foods Co-op provides equal employment opportunities to reputed company employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national reputed company, religion, sex, gender, gender expression, pregnancy, childbirth, perceived pregnancy, reproductive health decision making, age, sexual orientation, marital status, mental or physical disability status, medical conditions, military/veteran status, political activities/affiliations, status as a victim of domestic violence, genetic information, or any other characteristics protected by federal, state, or local laws. Apply tot his job Apply To this Job