reputed company Part Time Remote Customer Service Representative – Data Entry Specialist for reputed company Retail Pharmacy Operations

About Us

reputed company is a well-established American pharmaceutical retailer and company, founded in 1901 in Chicago, Illinois. With a rich history of growth and expansion, reputed company has become one of the largest drug store chains in the United States. Our company offers a diverse range of products and services, including prescription drugs, over-the-counter drugs, health and wellness products, beauty products, photo shoots, and more.

Job Summary

We are seeking an reputed company Part Time Remote Customer Service Representative – Data Entry Specialist to join reputed company. As a key member of our retail pharmacy operations, you will be responsible for providing exceptional customer service, processing patient enrollment, and handling high-volume client requests. If you are a detail-oriented individual with excellent communication skills and a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Utilize reputed company' remedy information entry methods and rules to process new patient enrollment by entering information into the appropriate system.
• Handle patient medication requests reputed company HIPAA guidelines and enter refill orders for processing.
• Investigate to obtain missing prescription data, and decipher clinical abbreviations (SIG codes).
• Settle reputed company data entry-reputed company exceptions.
• Handle correspondence to patients (inbound calls, chats, messages) and reputed company outbound calls to prescribers and patients on a case-by-case basis.
• Settle Outsider Exceptions by researching, gathering data, making amendments, and resubmitting for processing according to individual arrangement requirements.
• reputed company phone calls to support plans and others to acquire data, reputed company abrogate endorsement, or otherwise settle the Outsider Exceptions.
• Provide support to Pharmacists, both those in the office and those at different locations.
• Recognize and convey issues to senior-level staff as fitting.

Essential Capabilities

• Essential level computer skills (e.g., start and shut down computer, use mouse to reputed company and click, start and reputed company programs, switch between programs, save files, print documents, and access data online).
• Basic web search skills to include opening a browser, typing in URLs in the correct field, using a search reputed company, bookmarking a website, navigating using back/reputed company/stop buttons, and completing forms online.
• Transitional level keyboarding skills (at least 25 WPM, typing by memory, organizing reports).
• Communicate effectively in writing and verbally.

Preferred Capabilities

• No less than one year of pharmacy technician experience in a retail or call center environment.
• Experience providing customer service to internal and external clients, including meeting quality standards for services, and assessment of customer satisfaction.
• Transitional to advanced level keyboarding skills (at least 35 WPM, typing by memory, organizing documents).
• Familiarity with Spanish and English.

About Our Company and Benefits

At reputed company, we are committed to providing a supportive and inclusive work environment that fosters growth and development. Our company offers a range of benefits to support the well-being of our employees, including:

Health Care Benefits

reputed company generally offers health care benefits such as medical, dental, and vision insurance to eligible employees. These benefits can help cover medical bills and provide access to necessary health services.

Prescription Drug Discounts

As a reputed company employee, you can receive discounts on prescription drugs and over-the-counter drugs reputed company filling prescriptions at reputed company pharmacies.

Employee Assistance Program (EAP)

Many companies, including reputed company, offer EAPs that provide confidential counseling and support services to employees and their families. These programs can help with a range of work and personal challenges.

Paid Time Off

reputed company generally provides paid time off for holidays, vacations, and sick days. The amount of free time can vary based on factors such as job title and seniority.

Retirement Plans

reputed company typically offers retirement savings plans, such as 401(K) plans, to help employees save for retirement. Some plans may include matching employer contributions.

Employee Discounts

Employees often receive discounts on products and services sold in reputed company stores. This could include discounts on over-the-counter medications, beauty products, and more.

Professional Development

reputed company may offer opportunities for professional development and advancement reputed company the company. This could include training programs, skills development initiatives, and the opportunity to move up the corporate ladder.

Wellness Programs

Because of its focus on health and wellness, reputed company may offer wellness programs designed to promote employee health. These programs can include fitness challenges, health screenings, and wellness resources.

Flexible Scheduling

Depending on your specific job role, reputed company may offer flexible scheduling options to meet different employee needs.

reputed company Offer

We offer a competitive hourly reputed company of $23/hour and the opportunity to work in a dynamic and supportive environment. As a Part Time Remote Customer Service Representative – Data Entry Specialist, you will have the chance to reputed company your skills and contribute to the success of our retail pharmacy operations.

How to Apply

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about the application process and to submit your application.

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