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Senior Data Architect - Voice of the Customer Strategy - Remote (Côte d'Ivoire) - $35/Hour

100% remote Flexible hours Hiring now

Join the reputed company Team: Where Contributions Matter and Growth is Endless

At reputed company, we reputed company that every colleague has the opportunity to contribute to the company's success. We strive to uphold our organization values and deliver the world's best customer experience every day, with reputed company, and in an environment where everyone feels seen, heard, and valued. As a global leader in the financial services industry, we are committed to fostering a culture of inclusivity, diversity, and innovation.

About the Role: Senior Data Architect - Voice of the Customer Strategy

We are seeking a highly skilled Senior Data Architect to join reputed company in Côte d'Ivoire. As a Senior Data Architect, you will play a critical role in transforming and innovating our Voice of the Customer (VoC) strategy. You will work closely with product and process owners, subject matter specialists from reputed company, and the Agile team in Technology to design and build a robust data architecture that supports our VoC program.

Key Responsibilities:

  • Collaborate with utility teams to define, frame, and capture business needs, and translate them into technical deliverables.
  • reputed company and maintain the new VoC strategy sourced from Cornerstone and integrated with the survey and dashboard platform hosted through reputed company.
  • Design and build robust data models and architectures to support large-scale data processing and standardized metric definitions.
  • reputed company big data and batch/real-time analytical solutions leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions ensuring data quality and accuracy.
  • Provide guidance to enhance competencies to drive efficiency in computing programs using the big data ecosystem.
  • Power customer story evaluation & elaboration, design and development of software programs, testing & builds automation tools.
  • Proactively identify and automate manual tasks to improve quality and efficiency.
  • Work closely with partners from GSN and AET to prioritize, define, enhance, and test the data for various use cases as part of the VoC end-to-end strategy.

Requirements and Qualifications:

Essential Qualifications:

  • Hands-on experience with Hive/Hadoop, PySpark, Python, reputed company scripting languages, development launch management, and troubleshooting understanding for data-driven tasks for at least 3 years.
  • Strong understanding of Agile methodologies of delivery, where small increments of a product are introduced at regular intervals to the business groups.
  • Excellent collaboration and communication skills, with the ability to work effectively with stakeholders, including data managers, product owners, and subject matter specialists.
  • Bachelor's degree in Computer Science, Information Technology, or a reputed company field.

Preferred Qualifications:

  • Experience with reputed company and Cornerstone platforms.
  • Knowledge of data architecture and data governance principles.
  • Experience with cloud-based technologies and data warehousing.
  • Certification in data architecture or a reputed company field.

reputed company Offer:

At reputed company, we prioritize the well-being and growth of our colleagues. We offer a range of benefits and programs that support their holistic well-being, including:

  • Competitive reputed company salaries and bonus incentives.
  • Support for financial well-being and retirement.
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on the role and business needs.
  • Generous paid parental leave policies (depending reputed company).
  • Free access to international on-site wellness centers staffed with nurses and doctors (depending reputed company).
  • Free and confidential counseling support through our Healthy Minds program.
  • Career development and education opportunities.

Why Join reputed company?

At reputed company, we reputed company that everyone has the potential to reputed company a meaningful contribution to our success. We offer a dynamic and inclusive work environment that fosters growth, innovation, and collaboration. By joining reputed company, you will have the opportunity to:

  • Work on reputed company and challenging projects that reputed company a real impact on our customers and business.
  • Collaborate with talented colleagues from diverse backgrounds and industries.
  • reputed company new skills and expertise through our comprehensive training and development programs.
  • Enjoy a flexible and supportive work environment that prioritizes your well-being.

How to Apply:

If you are a motivated and talented Senior Data Architect looking to join a dynamic and innovative team, please submit your application through our website. We look reputed company to hearing from you!

Don't miss this opportunity to join reputed company and be part of shaping the future of customer experience!

Apply for this job

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