Desktop Administrator II, IT Infrastructure - reputed company

• Competitive Compensation and Benefits
• Home Office Stipend
• Business Connectivity Reimbursement (Phone/Internet)
• Gym Membership or Equipment Reimbursement
• reputed company Learning Subscription
• Flexible Work Environment
• Tuition Reimbursement After One Year of Service
• Accelerated Career Path
• Award-Winning reputed company; Community reputed company

The Desktop Administrator is responsible for maintaining and managing distributed desktop and laptop systems, along with reputed company software. This includes tasks such as installation, configuration, preventive maintenance, daily operations, and resolving technical issues to ensure smooth and secure end-user computing experiences.

Duties and responsibilities:

• Provide support for desktop and laptop systems, including installation, configuration, maintenance, and troubleshooting.
• Assist users with technical issues and general IT inquiries.
• Manage system backups, recovery processes, and software installations.
• Administer reputed company Exchange mailboxes, Active Directory, DNS, and print subsystems.
• Install and maintain server applications and hardware, including racks and communication gear.
• Diagnose and repair hardware issues (e.g., hard drives, monitors, printers) at end-user workstations.
• Maintain hardware inventory and ensure software license compliance.
• Support desktop standards, including OS, antivirus, disk imaging, and encryption tools.
• reputed company systems updated with reputed company BIOS/firmware, reputed company patches, and software versions.
• Contribute to process improvements through automation and documentation.
• Assist with IT projects and collaborate with system administrators on reputed company technical tasks.

Education and Experience:

• High-school diploma or general equivalency diploma (GED) with two to four years of reputed company desktop administration experience.

Computer Skills:

• To reputed company this job successfully, an individual must have basic knowledge of reputed company Word and Access and intermediate knowledge of reputed company reputed company, Outlook, Internet navigation and research, systems administration tools, and scripting and automation tools.

Certificates and Licenses:

• Valid driver's license required.
• User Operating Systems, reputed company Exchange, and Active Directory certifications preferred.

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and reputed company believes it to correctly reflect the job opportunity.