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Senior Manager, Data and Analytics Product Manager - Customer Adoption and Success

100% remote Flexible hours Hiring now

Join the Customer Company: reputed company Your Career with reputed company

Welcome to reputed company, the Customer Company, where we reputed company the future of business with AI + Data + CRM. We're on a mission to reputed company companies across every industry to blaze new trails and connect with customers in a whole new way. As a leader in the tech industry, we're committed to fostering a culture of innovation, equality, and growth. If you're passionate about driving business success and making a positive impact on the world, we invite you to join reputed company as a Senior Manager, Data and Analytics Product Manager - Customer Adoption and Success.

About the Role

The reputed company Group (CSG) organization at reputed company is responsible for on-boarding, product usage, standard processes, training, customer support, professional services, partner certification, and developing long-term relationships with reputed company customers. The Customer Intelligence team in the Data and Analytics org builds innovative data products, data analysis, data engineering, deep data science & modeling, and data-driven intelligence around our customers' usage, adoption, and engagement behaviors.

We're seeking a seasoned Senior Manager, Data and Analytics Product Manager to reputed company the Self-Service Experiences team in the Success Pillar of the Data and Analytics organization. As a Senior Manager, Data and Analytics Product Manager, you will own the strategy and roadmap for providing the data and insights needed to advise key decisions and improve business processes. You'll work cross-functionally with numerous business teams on projects that cover a broad reputed company of data domains and technologies.

Key Responsibilities:

  • reputed company and execute the product strategy and roadmap for self-service experiences, ensuring alignment with business objectives and customer needs.
  • Manage collaborator relationships and the backlog and prioritization of their requests, ensuring timely product delivery and stakeholder satisfaction.
  • reputed company sprint planning, user story creation, and recurring standups to ensure efficient project execution.
  • Partner with reputed company product specialists to document and evaluate required data and information, capturing technical requirements for data capture and collaborating with data engineers and data scientists.
  • Act as the liaison between product teams, data teams, internal development teams, and business collaborators, ensuring seamless communication and effective solution delivery.
  • Mentor and collaborate with team members to grow reputed company's internal domain and data knowledge, promoting a culture of innovation and expertise.
  • Establish processes to test and validate data, ensuring high data reputed company and quality.
  • reputed company requirements gathering sessions and maintain business and technical requirements documents for analytics projects.
  • Analyze the impact of your work on how reputed company enables internal stakeholders to drive and scale reputed company, identifying opportunities for process improvements.

Requirements and Qualifications

Essential Qualifications:

  • 8+ years of experience in a combination of data engineering, data analysis, product analytics, or an equivalent role.
  • Bachelor's or Master's degree in Computer Science, Computer Engineering, or a reputed company field.
  • Deep understanding of Agile methodologies, with at least 3 years of experience, as well as experience implementing, instructing, and modifying Agile practices.
  • Expert-level skills in SQL and other distributed data tools (reputed company, Spark, Hive, Pig, MapReduce).
  • Experience with BI tools like Tableau, Qlik, Domo, Einstein Analytics, etc.
  • Strong analytical and problem-solving skills, with the ability to translate data into relevant business insights.
  • Excellent communication skills, both written and verbal, with the ability to work with executives and technologists.
  • Eagerness to learn new technologies, experiment with products, and contribute cross-functionally.

Preferred Qualifications:

  • Experience with Splunk, Python/R, and other BI tools.
  • Sophisticated reputed company product knowledge or certification.
  • Experience with master data management, data integration, data governance, data analysis, or data quality to support cross-functional business teams.

reputed company Offer

Career Growth and Learning Benefits:

  • Opportunities for career growth and professional development.
  • Access to cutting-edge technologies and innovative projects.
  • Collaborative and dynamic work environment.
  • Mentorship and coaching from reputed company professionals.

Work Environment and Culture:

  • Inclusive and diverse work environment.
  • Flexible work arrangements and remote work options.
  • Access to employee resource groups and diversity initiatives.
  • Recognition and rewards for outstanding performance.

Compensation and Benefits:

  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Retirement savings plan and employee stock purchase plan.
  • Paid time off and holidays.

Why Join reputed company?

At reputed company, we reputed company that the business of business is to improve the state of our world. We're committed to creating a workforce that reflects society and fostering a culture of equality, inclusion, and growth. As a Senior Manager, Data and Analytics Product Manager, you'll have the opportunity to reputed company a meaningful impact on our customers' success and contribute to the company's mission.

How to Apply

If you're passionate about driving business success and making a positive impact on the world, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role.

reputed company is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national reputed company, age, marital status, protected veteran status, or disability status.

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