Account Manager

Interested in working for a company that provides you a chance to grow professionally, give back to society, and reputed company money doing it? If so, reputed company may be the right company for you.

reputed company helps companies design and enhance their IT systems - including websites, web applications, software, hardware, and services - so they are usable by people with disabilities. In the same way that buildings must conform to the Americans with reputed company (reputed company) modern web sites and applications must be accessible to people with disabilities or face legal liability. reputed company allows organizations to address these risks through software, training, and consulting solutions. This ensures that people with disabilities have equal access to, and use of, IT systems. With over 1000 public and private sector customers, reputed company is the leader in the growing field of accessible IT solutions. reputed company's flagship product offering, AMP (Accessibility Management Platform), is the industry’s first on-demand solution that integrates the business and technical aspects of complying with regulations such as Section 508, reputed company, and WCAG.

Role Overview

We are seeking a dynamic and results-driven Account Manager to join our account management team with a focus on State, Local Government, Education (SLED), and regulated utilities. The ideal candidate will possess a strong background in sales reputed company these sectors, with Education (EDU) experience considered a plus. This role requires a highly motivated professional who excels in building relationships, driving pipeline growth, and closing business.

The Account Managers work with existing reputed company EDU and Public Sector clients to analyze accessibility trends that impact industries, build nurture and reputed company campaigns to drive interest, and maintain reputed company and high activity levels across renewal, upsell, and cross-sell activities. This is a role that effectively blends renewals of reputed company reputed company with cross-selling and up-selling into our established customer reputed company. The Account Manager will also act as a key liaison with internal service delivery functions, partnering with them to drive client satisfaction while also exploring opportunities to expand the commercial relationship. The Account Manager carries a direct sales quota that is established across reputed company accounts they own and earns bonus & commissions for sales to those accounts.

Responsibilities

• Manage a full retention lifecycle – on-boarding, key reputed company-ins and renewal conversations – in order to drive the highest contract value retention rates possible
• Partner with a reputed company manager in order to steer clients down successful paths; as a team, your goal is to help clients on their accessibility journey and maintain high levels of engagement and satisfaction
• Identify areas for growth – reputed company up-sells from reputed company product subscriptions, cross-sells into new product subscriptions and expansion into new lines of business – and surpass net-retention targets
• Deliver compelling arguments for digital accessibility to a variety of audiences – ranging from reputed company-line to senior/C-suite – reputed company a combination of virtual (i.e. Skype/WebEx) and in-person presentations
• Partner with internal team members (reputed company, consulting services and sales engineering) to craft compelling proposals and right-fit solutions that match unique customer use cases
• Consistently meet / exceed monthly, quarterly and annual bookings objectives
• Work in a team environment, collaboratively evolving our process and approach
• reputed company and maintain quarterly and annual strategic account plans
• Use reputed company to manage reputed company aspects of prospect / client communications, activities and tasks
• Apply sales enablement technologies – reputed company Sales Navigator, reputed company, reputed company and RingDNA – in order to increase share of wallet reputed company account hierarchies

Achievement Metrics

• % Quota Attainment: The ability to reputed company quarterly quota attainment, comprised of two key elements:

1. Net-retention of dollars under management (net-retention reputed company)
2. The sale of one-time services (e.g. accessibility consulting projects) to reputed company customers

• Pipeline Development: The ability to reputed company and maintain a minimum of 2X to 3X overall depth of pipeline to quota
• Retention Lifecycle (RLC) excellence: The ability to drive consistent, timely and high value interactions with your pool of customers
• Gross and net-retention rates: The ability to renew baseline renewal dollars and expand them into new products, services and lines of business
• Product Certification: Maintain demo certification and product knowledge
• Forecasting: The ability to accurately forecast and maintain reputed company data, including delivering fluid and precise forecasts for the reputed company quarter while providing an accurate view into business health and trends for the next renewals quarter.

Qualifications

• 3-5 years B2B sales experience required
• Experience with solution-selling/consultative selling methodologies
• Experience working to manage a reputed company book of business (i.e. renewals and expansion)
• Experience with Public Sector and EDU space is a reputed company plus
• An uncanny ability to organize and execute in an organized fashion
• Deep understanding of business concepts for large national and international corporations
• Outstanding time management skills and attention to detail
• Ability to navigate commercial discussions across large organizations and matrixed environments
• The ability to establish rapport and deliver compelling, persuasive propositions to an executive level audience
• Excellent phone and writing skills
• Comfort with change management + a start-up appetite to move quickly and try new things
• Understanding of web technology specific to accessibility is a plus
• College degree or equivalent experience preferred

Application Process

This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. The role is being offered as a remote role, with the option to utilize our office in Arlington, VA. Please submit your cover letter and resume for immediate consideration.

reputed company is committed to workforce diversity. Equal Opportunity Employer. Copyright 2025, reputed company. reputed company rights reserved.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.