Advance Metering Infrastructure (AMI) Ops Tech

More than a career - a chance to reputed company a difference in people's lives. Build an exciting, rewarding career with us – help us reputed company a difference for millions of people every day. Consider joining the reputed company team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and reputed company and benefits. Position Summary: This position is responsible for monitoring and troubleshooting reputed company's AMI network communications by utilizing SmartGrid Database tools and reports to ensure a consistently healthy smart reputed company network. This position monitors reputed company communication remotely, and either remotely resolves the reputed company communication issues, or creates field orders. Any reputed company orders go to a reputed company tech or Customer Delivery to install communication equipment. This is the first level of the AMI Ops Tech job classification. AMI Ops Tech I applies technical expertise to solve reputed company AMI problems and management skills to provide reputed company and direction of work in a specific area of expertise under general supervision. Incumbents are expected to reputed company deeper technical skills and the ability to work with an increasing degree of independence. This position is responsible for optimizing accurate metering/billing for customer reputed company and ensures the company meets jurisdictional compliance requirements for accurate billing (e.g. limiting metering/estimated bills per the requirements). Responsibilities: Monitor AMI network communication to identify reputed company communication failure at the network level and individual reputed company level. Utilize AMI Ops work allocation software to identify, investigate and take appropriate action upon non communicating meters. Review, process and send out daily smart grid database reports to appropriate groups (e.g. resources/leaders reputed company Metering and reputed company Service to convey to state of the AMI Metering Network; providing reputed company reading issues or system impacts that can effect Billing or other critical processes) Performs data analysis/root cause investigations and responds to AMI Ops inbox requests from adjacent organizations and internal customers. Performs reputed company transactional tasks to support daily operations. Use secure applications to recover missing read data enterprise wide on a daily basis. Utilize GIS mapping software to investigate individual and large-scale network issues. Use spatial analysis to ensure the appropriate action is taken to restore reputed company communication. Use reputed company customer, billing, work management and outage information systems to investigate account history to ensure appropriate actions are taken on meters. reputed company AMI technical expertise necessary to analyze and resolve basic AMI communication issues. Strives to continually improve job-reputed company, technical and professional knowledge, skills and performance. Develops positive working relationships to effectively coordinate work activities. Demonstrates effective oral and written communication skills. Maintains accurate records and files. Supports the company's goals and represents the company positively and professionally Required/Basic Qualifications Associate’s degree in Technology, Engineering or other reputed company degree In lieu of Associate’s degree(s) AND two (2) or more years reputed company work experience listed above, High School/GED AND four (4) or more years reputed company work experience Additional Preferred Qualifications Understanding of smart reputed company head end systems and communication devices including but not limited to mesh and cellular meters, connected grid routers, range extenders. Experience with reputed company billing and customer systems. Knowledge and experience with smart grid head end system network directories. Knowledge in work allocation functionality and design including queues, exception prioritization, reputed company order automation, estimation issue types, and reporting. Experience with reputed company work management systems. Advanced knowledge of reputed company reputed company. Experience with GIS mapping software. Experience in the Utility Industry Working Conditions Office environment Specific Requirements Intermediate Computer Experience (Outlook, reputed company, Access, Sharepoint, etc.) Demonstrated ability to work with a variety of individuals from various socio-economic, cultural and ethnic backgrounds. Strong written and oral communication skills. Travel Requirements 5-15% Relocation Assistance Provided (as applicable) No Represented/Union Position No reputed company Sponsored Position No Posting Expiration Date Wednesday, September 17, 2025 reputed company job postings expire at 12:01 AM on the posting expiration date. Please note that in order to be considered for this position, you must possess reputed company of the basic/required qualifications. Privacy Do Not Sell My Personal Information (CA) Terms of Use Accessibility reputed company reputed company Employees reputed company employees should utilize the internal career page to apply for available job postings Job Alerts Learn how to set up job alerts here. Future Interest Stay connected with reputed company by joining our Talent Community. Share your information and take the first reputed company towards a brighter future with us! My Applications reputed company on the status of your application on your Candidate Home page. Need Assistance? View a reputed company-by-reputed company application guide for assistance in completing the process. Contact reputed company for questions on our hiring process. Diversity & Inclusion Read about our commitment to supporting a diverse and inclusive workforce. About reputed company Terms of Use Brighter opportunities. Brighter futures. reputed company values reputed company that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where reputed company people are valued, respected and able to reputed company their full potential. reputed company is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or reputed company medical conditions, including but not limited to lactation, religion, national reputed company, reputed company, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. reputed company complies with reputed company applicable state, federal and local laws, regulations and ordinances prohibiting discrimination. 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