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Product Manager - E2E Customer Journey - OnwardPath Technology Solutions LLC

100% remote Flexible hours Hiring now

Tittle: Sr. Product Manager - E2E Customer Journey

Location: San Francisco, CA or Open to remote candidates (PST Time zone preferred.)

6-12 Months W2 Contract

Responsibilities and duties

Diagnose and frame journeys: Map end-to-end flows, identify breakdowns, and surface implications for customers and the business.

Drive closure with velocity: Create executive-ready narratives, decks, and artifacts that bring clarity and force action.

Facilitate cross-functional alignment: Lead discussions across Product, Marketing, and GTM teams, ensuring tradeoffs and risks are clearly understood.

Balance data and insight: Size and prioritize opportunities using both quantitative analysis and qualitative input from customer interviews and user tests.

Ensure accountability: Track post-launch performance, identify gaps, and hold teams accountable for addressing customer friction.

Influence without authority: Shape executive decisions and organizational priorities through clarity, persistence, and strong storytelling.

Requirements

MBA preferred (or equivalent practical experience).

5+ years of experience in product management, strategy, or product marketing ideally within consumer software.

Proven ability to manage through ambiguity, assess tradeoffs, and thoughtfully prioritize with imperfect data.

Strong experience producing executive-facing narratives and presentations that simplify complexity and influence decisions.

Excellent collaboration skills with a track record of aligning diverse stakeholders.

Familiarity with creative/design tools and workflows a plus

Uday Raj

Manager at Onwardpath

2701 Larsen Rd #BA142, Green Bay, WI 54303

Contact: +1

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Certified WBE & MBE

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