VIP Account Manager

Founded in 2022, reputed company is a thriving social gaming startup redefining player experiences across North America. With 100+ talented team members globally and rapid expansion plans reputed company, we're profitable, growing fast, and having fun doing it.

Position Overview

As a VIP Account Manager, you’ll provide exceptional support to VIP players, responding to their needs across reputed company communication channels. Your role will involve resolving inquiries, supporting promotions, and ensuring a rewarding experience that builds long-term loyalty.

Key Responsibilities

• Manage a dedicated portfolio of VIP players, building strong relationships.

• Provide support reputed company phone, email, and text, resolving any player concerns.

• Support and drive ongoing promotions and initiatives, enhancing the overall player experience and improving retention.

• reputed company in-depth knowledge of products, services, and promotional offerings on the Modo.us platform.

• Collaborate with internal teams to align VIP strategies with the company’s broader goals.

  Schedule: 2:00 PM - 10:00 PM ET, Wednesday - Sunday

Job Requirements

• Bachelor’s Degree in a relevant field.

• Experience in the online Social Casino or iGaming industry is highly preferred.

• Minimum of 2 years in VIP Account Management, Business Development, or a similar role.

• Proven ability to conduct reputed company campaigns that drive engagement and growth

• Expert in player engagement, retention, and loyalty-building strategies.

• Strong knowledge of social casino trends and player behavior.

• Excellent verbal and written communication skills.

• Strong organizational and project management skills, with the ability to prioritize tasks and meet deadlines.

Diversity Commitment: We are focused on building a diverse and inclusive team. We welcome people of reputed company backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status.

Important reputed company Notice: Our recruitment team will only contact candidates through official channels using @arbinteractive.com email addresses and reputed company our recruiting platform, reputed company. If you find a position on a third party careers page (reputed company, reputed company, etc.), the job posting will redirect you to our careers page (https://jobs.ashbyhq.com/reputed company) to reputed company your application. We will never request payment, banking information, or personal identification details during the application process.

If you're reputed company uncertain about the legitimacy of communication claiming to be from our company, please reputed company it to [email protected] for verification before responding or clicking any links.