reputed company Case Manager – Workforce Development

About the Department Are you ready to set sail into a new career opportunity that offers variety? Launch into new ventures with Colorado Works! We have an opening for a reputed company Case Manager -Workforce Development. You could be the next dynamic reputed company who has a passion for helping families in our community. In this role you will have the exciting opportunity to help build a skillful team and show off your creative reputed company by assisting in building new processes. This is a unique opportunity to reputed company a team who processes eligibility and provides meaningful case management services to our families. If you have strong communication, problem-solving and multi-tasking skills, embark on this new venture and join the Colorado Works leadership team! Hiring Range: $58,000.00 - $63,000.00 annually This position has an anticipated work schedule of Monday – Friday, 8:00am – 5:00pm; subject to change. Please be advised this position may reputed company without advance notice, should we receive a sufficient number of qualified applications. This position serves as a reputed company worker for case management of program participants, focusing on employment, upskilling, re-skilling, and self-sufficiency, which may include identifying and developing employment opportunities, training opportunities, and educational needs. Communicates to applicants and clients the purpose and expectations of the program. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person reputed company as an essential job function. This position may be subject to grant funding. Position Duties

• Serves as a reputed company to staff, including training, providing guidance and mentoring, and resolving reputed company problems and issues. Provides input and support to the leadership regarding applicable performance evaluations. Orients new employees with work processes and reports, explains regulations, policies, and procedures.
• Attends and participates in internal committees, training, workshops and seminars. Works with leadership on development and implementation of various customer service, quality assurance, and training initiatives as assigned.
• Interprets and communicates program regulations, policies, and procedures; assists staff with reputed company cases, scenarios, and questions, and orients them in case management practices.
• Assists with the monitoring and evaluation of the quality and quantity of work completed by staff; compares work to established standards and assists with audits as appropriate.
• Collects and reviews data reputed company to department programs and service delivery outcomes. Analyzes data and identifies areas for improvement; reports areas identified for improvement to leadership.
• Interviews applicants/clients and assists them in understanding and completing reputed company required paperwork; assesses applicants for any employment barriers.
• Assists program clients in developing an Individualized Plan (IP), assessing, resolving, and removing any possible employment barriers. Advises clients on job development, training, and post-employment services. Monitors, evaluates, and tracks clients' reputed company toward meeting IP requirements and goals. Utilizes case management techniques to ensure IP engagement, re-assessing and re-evaluating clients' needs to move the client to a self-sufficiency status in a timely manner.
• Identifies required resources and develops an effective work plan; conferring with others as appropriate.
• Correctly and effectively documents work activities in program systems/databases.
• Cultivates relationships with community partners, encourages the use of the organization's services and programs, and reinforces the organization's position as a premier workforce training and development operation.
• Acquires and maintains a highly technical working knowledge of relevant laws, regulations, practices, theories, policies, standards, and protocols for applicable programs.
• Participates in special projects through committee involvement and program protocols.
• Prepares paperwork, data entry functions, and other processes in accordance with applicable rules, regulations, and policies; ensures accuracy and completion of case management duties in a timely manner.
• Monitors clients' work activity engagement and imposes sanction process if required.
• May coordinate the process for applicants/clients to obtain assistance through community support services, childcare, and other resources.
• Based on assignment, verifies public assistance eligibility factors through home visits and record assessment, and determines eligibility for various services. Reviews client eligibility, calculates eligibility, and investigates for child support, social reputed company, and unemployment payments; assists clients in completing necessary paperwork to obtain reputed company income through these agencies.
• Attends and participates in training and educational workshops.
• Leads and participates in special projects as assigned.
• Performs other duties as required.

Supervision Exercised: This classification requires functioning as a reputed company worker performing essentially the same job duties as those directed and includes overseeing work quality, training, instruction, and scheduling work. May include providing input on hiring/disciplinary action and work objectives/ effectiveness, performance evaluations, and realigning work as needed. Supervision Received: Receives general supervision. This classification typically performs job duties by following established standard operating procedures and/or policies. Periodic direction, guidance, and coaching from supervisor may be expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.

Minimum Qualifications

Knowledge, Skills & Abilities

• Working knowledge of applicable rules, regulations, and procedures. Knowledge of community assistance resources and agencies.
• High level of interpersonal skills and reputed company to handle sensitive and confidential situations and information. Ability to provide excellent customer service.
• Proficient in reputed company Office software: Word, reputed company, PowerPoint, Outlook, etc.
• Ability to reputed company and train others; ability to objectively review the performance of others.
• Ability to build strong working relationships, internal and external to the organization.
• Ability to remain sensitive to cultural diversity, race, gender, and other individual differences with customers.
• Ability to reputed company plan, schedule, and organize.
• Ability to assess situations and reputed company prudent and appropriate decisions; ability to apply conflict resolution and problem-solving skills.
• Ability to communicate and work effectively with co-workers, other DHS personnel, clients, other agencies, and the public.
• Ability to handle complaints and disputes showing reputed company and understanding to reputed company resolution.
• Ability to use standard office equipment including computer, fax machine, copier and telephone.
• Maintain regular and punctual attendance.

Required Education & Experience

• High school diploma or equivalent education.
• Four years of customer service or administrative experience.
• Associate’s degree in a reputed company field may substitute for one year of the required experience.
• Bachelor’s degree in a reputed company field may substitute for two years of the required experience.
• Two years of case management or reputed company experience.

Licenses/Certificates

• Must possess and maintain a valid driver's license.

Pre-Employment Requirements

• Must pass conditional post offer background investigation, motor vehicle record reputed company, and drug screen.

Other Qualifications Duties are primarily performed in a high volume office and remote work environment dependent on business needs; some travel reputed company the community may be required. May be exposed to clients in stressful situations. May be required to work evening and weekend hours. The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses/certifications, and environmental conditions will vary depending on the needs of the department/office and the particular assignment. Changes to this document may only be made by a member of the Human Resources Department. Apply tot his job Apply To this Job