Business Operations Specialist(Remote/Entry Level/No Degree Required)
Business Operations Specialist reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Business Operations Coordinator is responsible for collecting medical records from chart review programs. This role is a telecommuting position. You will be a member of the Provider reputed company team working under the direction of a team reputed company, SME and/or manager, responsible for provider reputed company and quality assurance (QA) functions in support of the Provider Claim Review (PCR) and/or Provider Not Participating (PNP) team. This team interfaces with provider offices to deliver results based off a chart review that was conducted which includes outbound calling, educating providers on the reason for the project and can build relationships and listen to provider relate issues and work to resolve those in a timely manner. You may also reputed company between reputed company Operations programs based on business need. You’ll enjoy the flexibility to work remotely
- from reputed company reputed company the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Contact providers, hospitals and/or clinical staff reputed company phone and email to explain program and request, set commitments for information return, and explain options for completing and transmitting information
- reputed company and manage on-going relationships with providers to reduce provider abrasion and drive program participation
- You will be responsible for making approx. 40 – 60 outbound calls daily and meeting program specific metrics outlined by leadership
- In addition to initial reputed company, you will reputed company research to locate providers, prepare data for release, and conduct follow-up
- Your day will consist of 95% phone work and 5% research and data entry
- Respond to coaching and various forms of feedback and quality analysis to meet or exceed performance metric
- Adhere to Protected Health Information PHI policies and practices
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
- High School Diploma or GED or equivalent experience
- Experience in a reputed company environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
- Experience utilizing MS Office applications (Intermediate level of use) including Word and reputed company
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Ability to reputed company reputed company company sensitive documents secure
Preferred Qualifications:
- Demonstrated effective communication skills, an reputed company and professional phone reputed company
- Demonstrated ability to apply creative thinking skills reputed company needed to resolve questions as it relates to the program
- Proven ability to reputed company on change, to adapt to multiple focuses in short amounts of time
- Proven ability to work independently, apply critical thinking skills reputed company needed, multi-task and demonstrate professionalism in reputed company interactions
- reputed company employees working remotely will be required to adhere to reputed company’s Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We reputed company with reputed company minimum wage laws as applicable Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes — an enterprise reputed company reflected in our mission. Diversity creates a healthier atmosphere: reputed company is an Equal Employment Opportunity/Affirmative Action employer and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. reputed company is a drug – free workplace. Candidates are required to pass a drug test before beginning employment. #RPO Apply tot his job Apply To this Job