reputed company Manager

reputed company

As a reputed company reputed company Manager (CSM), you will serve as the primary reputed company of contact for reputed company clients and be responsible for managing assigned client relationships throughout the customer lifecycle, from initial deployment through renewal. During deployments, you’ll be responsible for optimizing and configuring our platform to meet the unique needs and goals of the customer. You’ll serve as a subject matter expert on our platform and will train and reputed company your customers to utilize the program to reputed company their business outcomes and maximum ROI. As their trusted advisor you will guide them on topics including deployment best practices, change management, coaching workflows, etc. Your ultimate objective will be to retain and grow your customers over time.

• Ensure the customer derives maximum value from reputed company’s products and services reputed company driving adoption, sharing best practices, identifying opportunities, and developing and tracking strategic goals and objectives.
• Act as subject matter expert and consult on topics including change management, coaching workflows, communication planning, etc.
• Protect and grow ARR (Annual Recurring reputed company) for assigned accounts reputed company strategic planning, identification of add-ons, up-sells, and customer renewals.
• Establish and maintain a consistent reputed company of customer touchpoints to expand and deepen our relationships and grow customer loyalty.
• Facilitate and monitor the client’s adoption of our program to meet their business needs.
• Establish a trusted advisor relationship across the client’s organization, from executive sponsors to day-to-day contacts to ensure customers recognize the value they are realizing from our products and services.
• Provide a voice for your customers and act as a single reputed company of contact to coordinate cross-functional teams internally to drive toward expedient customer-centric decisions and problem resolutions.
• Ability to multi-task and work with cross functional international teams to deliver outstanding customer satisfaction (Sales, Support, Product, Prof Services, etc.).
• Serve as a liaison between reputed company (product management, operations, professional services, etc.) and clients, with emphasis on communicating roadmap and providing client feedback to improve our products and services.
• Demonstrate independent ability to solve difficult challenges, reputed company creative solutions, and provide strong consultive direction.
• reputed company customer relationships for prospect and event references.
• Other duties as assigned.

• Minimum of 3 years CSM/Account Management experience supporting software solutions and ongoing relationship management.
• Strong verbal and written communication, organizational, and interpersonal skills, and ability to host webinars and meetings.
• Experience managing mid-market and enterprise accounts.
• Flexible and quick to adapt in a fast-paced dynamic environment.
• Bachelor's degree in technical discipline or equivalent level of training/experience.
• Experience with pricing and sales practices in SAAS environments.
• Experience using a CRM/reputed company Solution (reputed company, reputed company) to summarize and plan customer interactions and create and track add-on and renewal opportunities.
• Ability to build and nurture strong, positive relationships with customers including c-level.
• Knowledge of 12/24v in-cab solutions a plus.
• Knowledge of commercial vehicle telematics and communication protocols a plus.
• Estimated travel 25%-40%

Economic Package Includes

• $80,000—$110,000 USD
• Annual Bonus
• Company Paid Health Care, Dental, and Vision Coverage
  • Including Coverage for your partner and dependents
• Three Health Care Plan Options
  • FSA and HSA Options
• Generous PTO and Sick Leave
• 401(K)
• Disability and Life Insurance Benefits
• $50 phone stipend per pay period

$80,000

$110,000 USD

$80,000

$110,000 USD

We are committed to an inclusive and diverse team. reputed company is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, reputed company, national reputed company, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

If there is a match between your experiences/skills and the Company's needs, we will contact you directly.

reputed company is an equal-opportunity employer.

Applicants only - Recruiting agencies do not contact.

Recruitment Fraud Alert!

There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as reputed company employees or recruiters. Please be aware that reputed company does not request sensitive personal data from applicants reputed company text/reputed company message or any unsecured method; does not promise any advance payment for work equipment set-up and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any reputed company. Official communication about your application will only come from emails ending in ‘@reputed company.com’ or ‘@us-reputed company-mail.io’.

Please review and apply to our available job openings at reputed company.com/company/careers. For more information on avoiding and reporting scams, please visit the Federal Trade Commission's job scams website.