Sr. Software Developer (Voice)

Who We Are

Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For

As a Senior Developer on our Voice Development team, you will be instrumental in building and expanding our company's voice services. Our team is responsible for a critical voice configuration service, managing origination routing on our new global platform.

What You'll Do

• Design, implement, and manage high-quality, scalable, and reliable voice provisioning services.
• Collaborate closely with product managers, engineers, and other stakeholders to define and deliver solutions that meet customer needs.
• Identify and resolve bottlenecks and inefficiencies in provisioning processes, ensuring high availability and scalability.
• Lead code reviews, design discussions, and architectural decisions while upholding high standards of code quality, testing, and documentation.
• Provide guidance and support to less experienced team members, fostering a culture of continuous learning and improvement.

What You Need

• 5+ years of software engineering experience building and maintaining large-scale distributed systems, demonstrating solid programming fundamentals and a deep understanding of software design principles.
• Proven ability to lead small to medium development teams in a technical capacity, navigating ambiguity and adapting to evolving requirements with a proactive approach.
• Extensive experience with Java, SQL, and large datasets; hands-on experience with cloud platforms (e.g., AWS, GCP) and an understanding of cloud-native architectures.
• Strong ability to work effectively in a team environment and communicate complex technical concepts to both technical and non-technical stakeholders.

Bonus Points

• Experience with tools for monitoring and observability (such as Datadog).
• Practical knowledge of infrastructure as code (specifically Terraform) will be beneficial.
• A strong understanding of modern CI/CD (ideally GitHub Actions) best practices and implementing strategies to enhance it.
• A consistent learner with a passion for staying up-to-date with emerging technologies and best practices.
• Enthusiasm for and experience with leveraging AI tools and machine learning techniques to enhance software development processes and products.

The Whole Person Promise

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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