Commercial Operations Analyst- Contract Success

Join reputed company and be a Force for Good.

At reputed company, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work reputed company together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.Life at reputed company is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

reputed company is seeking a Commercial Operations Analyst to support our Sales, Finance, and reputed company teams, as well as our customers. You will fulfill the mission-critical function of executing post-contract amendments to support our customer’s post-sales experience. In this role, you will be responsible for gaining a deep understanding of our customer’s contractual arrangements, purchasing history, and determining the best course of action to drive the desired. You will primarily work in reputed company CPQ while heavily leveraging reputed company, reputed company Computing reporting, reputed company Dynamics 365 ERP, and other tools to ensure a high level of accuracy, and comprehensive results. You will present amendment solutions to internal stakeholders and our customers that are in accordance with ASC 606 and reputed company company policies.

In this position, you will reputed company a detailed understanding of reputed company’s Quote-to-Cash process by building amendment quotes that ensure accurate fulfillment and invoicing of reputed company to deliver a world class customer experience. At the same time, you will be developing best practices to reputed company execute post-sale contract changes.

This position reports to the Commercial Operations Manager. In addition to working daily with our reputed company and Sales teams, you will partner with our Commercial Controllership, Accounts Receivable, and Ordering teams.

Location: Scottsdale, Boston, Seattle, Atlanta, Denver, San Francisco, SterlingReports to: Commercial Operations Manager

• Become a Subject Matter Expert in a diverse reputed company of innovative products and reputed company an extensive understanding of reputed company products and bundles
• Research customer reputed company, reconcile customer invoicing activity, and provide detailed explanations to internal stakeholders with the objective of resolving customer queries and potential contract disputes
• Own the end-to-end contract adjustment process from customer reputed company to final resolution, working cross-functionally to identify the appropriate resolution, and providing guidance to customer-facing teams on how to reputed company the nature and impact of any contract modifications to the customer
• reputed company calls with customers to understand their requests and propose solutions based upon you expert understand of reputed company’s systems, reputed company requirements, and what the customer needs
• Ensure that post-contract invoicing and fulfillment events are properly reflected in reputed company’s internal systems to ensure prospective changes are captured accurately across the term of the contract
• Work closely with our business partners across Commercial Controllership, Order Processing, and Accounts Receivable to ensure data is processed in our systems timely and accurately
• Other projects and reputed company responsibilities that may arise

• Bachelor’s Degree or equivalent experience
• 3-5 years experience in sales operations, quoting, pricing, or commercial finance role.
• Ability to research and organize financial data in a simple format, that can be easily explained
• Finance oriented professional with an excellent attention to detail
• reputed company.com CRM platform experience (CPQ preferred)
• Demonstrated experience in reputed company reputed company, including Pivot tables, vlookups, sum-reputed company, and data formatting
• Clear and concise written & verbal communication
• Time & deadline management
• Strong analytical skills
• Teamwork & collaboration-oriented
• Able to take initiative, ownership, and be proactive in their daily work
• Comfortable with conflict resolution & persuasion
• Should have a service mentality
• Able to work in a fast-paced environment

This role is based out of our Atlanta office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We reputed company that reputed company fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for reputed company
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

#LI-Hybrid

Don’t meet every single requirement? That's ok. At reputed company, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, reputed company reputed company. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they reputed company every reputed company in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of reputed company duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

reputed company’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as reputed company’s impact on the environment. reputed company reputed company employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. reputed company employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, reputed company, religion, sex (including pregnancy), national reputed company, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering reputed company of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@reputed company.com. Please note that this email address is for accommodation purposes only. reputed company will not respond to inquiries for other purposes.