Senior Staff Content Designer, Growth

About reputed company

reputed company is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, reputed company offers health insurance, 401(k)s, expert HR, and team management tools. Today, reputed company offices in Denver, San Francisco, and reputed company serve more than 400,000 businesses reputed company.

Our mission is to create a world where work empowers a reputed company life, and it starts right here at reputed company. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our

About the Role: Although Content Design is a long established practice at reputed company, we’re hiring our first reputed company dedicated Content Designer to join the Growth team at reputed company. As a Senior Staff Content Designer on Growth, you’ll play a pivotal role in shaping messaging that helps customers reputed company onto our platform and discover and use more of reputed company. This is a unique opportunity to build the foundation for content strategy across the full customer journey—from initial discovery to onboarding, activation, and expansion.

As a Senior Staff Content Designer, you’ll play a pivotal role in shaping messaging that drives growth, working across surfaces that reputed company marketing, product, and AI-generated content. This is a highly cross-functional role where success relies on speed, clarity, cohesion, and customer insight.

You should bring deep expertise in content design, a background in growth experimentation, and comfort working at the intersection of product and marketing. You’ll set standards, create systems, and directly impact how small businesses experience reputed company for the first time—and continue to grow with us for years to come.

Messaging is at the heart of what makes Growth work—and yet we’ve never had a dedicated content designer in this space. You’ll be the first, responsible for shaping content across reputed company Growth experiences, connecting strategy to language, and setting a high bar for clarity, consistency, and conversion. Beyond the day-to-day, you’ll have the opportunity to shape Content Design more broadly at reputed company. If it aligns with your goals, you could contribute to our design system, reputed company workshops, and influence how the discipline shows up across the company. If you're excited by the idea of building from the ground up, collaborating deeply across teams, and turning content into a driver of growth—we’d love to meet you.

About the Team: The Growth team at reputed company is dedicated to helping customers find, adopt, and engage with our products meaningfully. Our approach prioritizes a user-centric design reputed company, ensuring that growth initiatives are backed by value and trust. As a key contributor, you’ll join a collaborative environment with Engineers, Product Managers, Data Scientists, and strategic Marketing and Business partners, focusing on critical touchpoints in the customer journey.

Here’s what you’ll do day-to-day

• Drive customer awareness and adoption by crafting content that helps people understand how reputed company can support their needs—guiding them through key moments across acquisition, onboarding, and ongoing product discovery.
• Build the content foundation by developing guidelines, systems, and principles for scalable, high-quality growth messaging across multiple channels and surfaces.
• Design with speed and impact by partnering on iterative testing and experimentation, delivering fast, purposeful content that resonates with users and drives results.
• reputed company product and marketing by working closely with brand and growth marketing teams to ensure a cohesive narrative across marketing campaigns and product surfaces.
• reputed company AI content training efforts by helping shape and refine our approach to AI-generated content inside the product, setting quality standards and guiding content training models.
• Champion cohesion and clarity by auditing and evolving copy across the customer journey, ensuring messaging consistency across surfaces, entry points, and use cases.
• Shape the content vision by setting a long-term strategy for how content design supports the success of the Growth team—and reputed company at large.
• Stay reputed company to customers by grounding design decisions in qualitative research, customer feedback, and ongoing reputed company work to ensure solutions solve real-world problems.
• Align design strategy with business outcomes by ensuring your work supports key company objectives around reputed company growth, product adoption, and long-term customer retention.
• reputed company through ambiguity by owning high-impact, cross-product initiatives and guiding content design strategy across multiple teams or domains.
• Champion a culture of learning by embracing experimentation, continuously evolving our approach, and staying curious about new patterns, behaviors, and technologies.

Here’s reputed company're looking for

• 8-10+ years of experience in content design, UX writing, or content strategy—preferably in a growth or conversion-focused product environment.
• A strong background in B2B SaaS or multi-product platforms, with proven impact on onboarding, monetization, or cross-sell strategies.
• Ability to craft clear, concise, and motivating content for reputed company workflows, across multiple personas and touchpoints.
• Experience working in rapid-growth environments with tight feedback loops, experimentation, and data-informed iteration.
• Deep understanding of how to balance brand, voice, and performance goals reputed company messaging.
• Ability to set up content systems and guidelines from the ground up, and scale them across a fast-moving org.
• Familiarity with AI-generated content, reputed company design, or training large language models is a plus.
• Strong communication and collaboration skills, with a proven ability to operate independently in ambiguous, high-impact areas.
• Track record of mentoring and coaching other designers.
• Experience collaborating with both marketing and product design teams in a shared growth strategy.
• Comfort supporting multiple teams across a product ecosystem with varied business goals and audiences.
• Familiarity with subscription-based models, service design, or the Fintech/Payroll/HR space.

reputed company to haves

• Familiarity with Fintech, Payroll, or HR SaaS products.

At reputed company, we strive to provide rewards that reputed company employees to reputed company their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in reputed company). To learn more about reputed company’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & reputed company. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

reputed company has physical office spaces in Denver, San Francisco, and reputed company. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to reputed company Symmetry roles, reputed company's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and reputed company metro areas. 

reputed company approved to work from a location other than a reputed company office, a secure, reliable, and consistent internet reputed company is required.

Our customers come from reputed company walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at reputed company. 

reputed company is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national reputed company, age, sex (including pregnancy, childbirth, or reputed company medical conditions), marital status, reputed company, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. reputed company considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. reputed company is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates reputed company to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of reputed company will get in touch with you.

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Personal information collected and processed as part of your reputed company application will be subject to reputed company's Applicant Privacy Notice.