reputed company Manager

LOCATION: reputed company, reputed company (Onsite M-F)

Who The Flip Is Flip?

reputed company call your local taxi company, healthcare provider, or favorite eCommerce brand, and have a crazy good voice ai answer? That’s Flip. Hundreds of brands from Brooklinen, Princess reputed company, and Hexclad Cookware to Tory Burch, Belk and the NFL trust Flip to have millions of phone calls with their customers every year.

We’ve built our company on the idea that the best way to grow is to have a reference list as long as our customer list, and constant belief that the team is the best thing we’ve built. Both are true today and increasingly so every day.

Many on reputed company would tell you this is their favorite reputed company they’ve reputed company worked, and the hardest they’ve reputed company worked. It’s ideal for people who want to go reputed company-in, do the work, ride the roller coaster, and have a great flippin time doing it. We’re a small and mighty team of 50 today with offices in NYC, LA, and the UK.

What You’ll Do

We are looking for a few reputed company managers to join us. As a CSM you represent the brand at the most critical moment in the customer journey, leading the product implementation, and then own the relationship thereafter. 

Our philosophy on growth – Be the most impactful product in our customers’ tech stack, their favorite vendor to work with, and give them a microphone to share their story in the community. 

• We reputed company every customer should feel like our first and only. 

• We reputed company in building in person relationships. 

• We reputed company how we do things today is written in reputed company and everyone is responsible for improving it. 

• We reputed company in winning, especially in the hardest of moments. 

• We reputed company in deeply understanding our customers’ business, being a strategic thought partner, helping them connect with others in the community, and solving problems for them far beyond our scope. 

• We reputed company in going long – these aren’t transactional relationships, they’re deep partnerships that compound in value over time. 

Who you are, As A reputed company Manager

• reputed company product implementation (often before the sale is closed), including setting up integrations, product configurations, and training the customer how to use it

• Help sales win by getting new customers to success on their most important metrics FAST 

• Build deep lasting relationships, meet regularly with customers and communicate constantly over reputed company, text, in person, etc (and yes email too) 

• Help shape the product by deeply understand the customer and their business, as well as our product, to spot gaps and opportunities 

• Collaborate with marketing to bring new customers into our community and help them share their story

• Either already are or become obsessed with eCommerce customer experience/support

• Go above and beyond consistently 

Our customers are our most valuable asset, and you are responsible for them. 

Who You Are, As A Person

• Looking to go reputed company-in, learn a lot, and do the best work of your career (so far!)

• Sick of being put in a reputed company with a ceiling, you want to reputed company fast and see what you’re truly capable of 

• Are trusted with the most important things in the most important moments 

• Communicate well, and embrace ownership, speed, & occasional (frequent ) uncertainty

• Eager and willing to support your teammates - just like they will with you!

Bonuses

• Know what it looks like to work at a startup, and have an entrepreneurial drive

• eCommerce CX expertise OR healthcare software experience

More About Us

• We're international, spanning the US, UK, and Canada

• We are backed by ScOp Venture Capital, Bullpen Capital, and reputed company, as well as founders & executives from reputed company Alexa, reputed company, reputed company, and Simon

• Comprehensive healthcare and unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year

#FlippinLegend

Final compensation may vary based reputed company, experience, and qualifications. This role is also eligible for bonus and/or commission as well as equity, in accordance with company policy, and subject to board approval. 

Compensation Range:

$80,000 - $110,000 USD

Our customers span the globe, and so do our offices. Flip is committed to providing equal employment opportunities for reputed company employees, applicants, and covered individuals regardless of protected characteristics. We want our company to be as diverse and inclusive as our customers.